Author Topic: Safezone  (Read 1847 times)

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Cariad

  • Guest
Safezone
« on: April 26, 2011, 03:15:04 PM »
I recently downloaded and installed Internet Security 6. I'm using Windows 7 32bit. Safezone does not appear under additional protection nor does the icon appear on the desktop gadget. Can anyone please tell me why this may be?

spg SCOTT

  • Guest
Re: Safezone
« Reply #1 on: April 26, 2011, 03:43:19 PM »
Hi Cariad, welcome to the forum :)

The reason for the missing safezone may be this:

When upgrading from 5.x to 6.0.1091+ SafeZone is not included by default.
It is possible to install it using update/repair, reboot is needed in most cases
to show in "Additional Protection" tab.

You should be able to add it via the control panel:
Start -->control panel -->Programs -->uninstall a program -->avast! Internet Security -->Click 'Uninstall/Change -->choose Change --> Check Safezone

Scott

Cariad

  • Guest
Re: Safezone
« Reply #2 on: April 27, 2011, 10:55:28 AM »
Thanks Scott, I contacted support and it was first suggested I try "repair" but that didn't work. The next step was to uninstall, restart, download program again, restart and it was there. Then I regregistered and everything seems fine.

spg SCOTT

  • Guest
Re: Safezone
« Reply #3 on: April 27, 2011, 11:58:15 AM »
Glad it is resolved now :)

You're welcome.

Scott