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Author Topic: Avast will not restart!  (Read 3516 times)

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ReneeD

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Avast will not restart!
« on: April 27, 2011, 11:32:58 PM »
Have paid for this Avast but every time computer updates ( Windows Vista ) always turns Avast off but this time I cannot restart! Please help and be specific as i am not a computer genius! not lol ing!!!
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Offline Lisandro

  • Avast team
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Re: Avast will not restart!
« Reply #1 on: April 27, 2011, 11:40:15 PM »
Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.
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ReneeD

  • Guest
Re: Avast will not restart!
« Reply #2 on: April 28, 2011, 12:51:27 AM »
I see that file in system but will not open! Thanks for the reply tho....gonna go cry now!
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Offline Lisandro

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Re: Avast will not restart!
« Reply #3 on: April 28, 2011, 12:52:48 AM »
You can open it in Notepad, even it is "locked" by avast.
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