Author Topic: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!  (Read 11364 times)

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Offline Asyn

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #15 on: May 01, 2011, 01:38:22 PM »
thanks.... I'll be waiting...

You're welcome..!
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Offline essexboy

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #16 on: May 01, 2011, 04:35:36 PM »
Hi could you re-submit the OTS scan please but ensure it is saved as ANSI (see screenshot)

Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

Code: [Select]
[Unregister Dlls]
[Registry - Safe List]
< HOSTS File > ([2011/04/30 12:05:54 | 000,000,789 | ---- | M] - 21 lines) -> C:\WINDOWS\system32\drivers\etc\hosts
YN -> Reset Hosts ->
[Custom Items]
:Files
ipconfig /flushdns /c
:end
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
 

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix.  Post that information back here

I will review the information when it comes back in.

iguanita

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #17 on: May 02, 2011, 12:07:27 AM »
Here is the log... thanks!!!

Offline essexboy

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #18 on: May 02, 2011, 12:10:23 PM »
iguanita could you now re-run OTS please - again remembering to save as ANSI and I will see what else needs removing, are you able to access your mail now ?

Offline Zyndstoff (aka Steven Gail)

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #19 on: May 02, 2011, 01:10:49 PM »
iguanita could you now re-run OTS please - again remembering to save as ANSI and I will see what else needs removing, are you able to access your mail now ?

I have a foreboding...  ;D hosts-file tampering seldom comes alone.
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iguanita

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #20 on: May 02, 2011, 02:09:36 PM »
For Essexboy:
You are great!
With the fix that yoy gave me yesterday finally I can access Hotmail.com, thanks a lot.
I appreciate all what you did. Thank you very very much! :D

I'll send you the new OTS in few minutes but I'm not sure if I have to include the extras or not in the scan. Otherwise il prepare it with and without extras...

For  Zynstoff:
What you mean writing “I have a foreboding... hosts-file tampering seldom comes alone “?
I didn't tampering the host files. I'm not an expert, but it doesn't mean that I don't know what I can do or not on my pc.
Instead of doing this tkind of comments ... should be  better if you give a helping hand. Otherwise it's better if you don't say anything... it would be nicer!
« Last Edit: May 02, 2011, 02:18:08 PM by iguanita »

Offline essexboy

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #21 on: May 02, 2011, 02:24:21 PM »
No, what he menat is that an outside agency (malware file) tampered with your host file... That is what we will be looking for with the fresh OTS scan  ;D

iguanita

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #22 on: May 02, 2011, 02:34:00 PM »
Ok, I believe you.... :D

Here you have the 2 OTS. I didn't know if you needed with the custom and extra scan that we used at the beginig, so I prepared this 2 files attached

Offline Zyndstoff (aka Steven Gail)

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #23 on: May 02, 2011, 02:36:20 PM »
For  Zynstoff:
What you mean writing “I have a foreboding... hosts-file tampering seldom comes alone “?
I didn't tampering the host files. I'm not an expert, but it doesn't mean that I don't know what I can do or not on my pc.
Instead of doing this tkind of comments ... should be  better if you give a helping hand. Otherwise it's better if you don't say anything... it would be nicer!

No, what he meant is that an outside agency (malware file) tampered with your host file... That is what we will be looking for with the fresh OTS scan  ;D

Exactly. But I do apologize if you found my words offending, that was not intended at all.

I could give a helping hand - but be assured that when essexboy is working with you, you are in the best helping hands possible. That's why I do not interfere.  :)
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Offline essexboy

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #24 on: May 02, 2011, 02:54:45 PM »
All friends again  ;D

OK most of the malware was in your temp files and is now extinct

Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

Code: [Select]
[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> "" [HKLM] -> Reg Error: Key error. [Reg Error: Value error.]
YN -> "{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-1956767738-2704040587-2551351024-1000\] > -> HKEY_USERS\S-1-5-21-1956767738-2704040587-2551351024-1000\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{21FA44EF-376D-4D53-9B0F-8A89D3229068}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
[Custom Items]
:Files
ipconfig /flushdns /c
:end
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
 

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix.  Post that information back here

I will review the information when it comes back in.

Offline Zyndstoff (aka Steven Gail)

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #25 on: May 02, 2011, 03:00:28 PM »
Yeah, looks like I was wrong expecting a big load of malware...  8)
Good news.


All friends again  ;D


Yes, of course.  :D
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iguanita

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #26 on: May 02, 2011, 04:39:09 PM »
 ;D all friends of course  ;D

Here is the new log after the fix

Fab

Offline essexboy

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #27 on: May 02, 2011, 04:42:24 PM »
Any further problems ?

iguanita

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #28 on: May 02, 2011, 04:54:09 PM »
Any further problems ?

No, no Essexboy everything is perfect...you did a    G R E A T  J O B !!! ;)

THANKS A LOOOOOT!!!

Offline essexboy

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Re: AVAST IS BLOCKING MY ACCESS TO HOTMAIL... PLEASE HELP ME!!
« Reply #29 on: May 02, 2011, 04:57:36 PM »
Run OTS and hit the cleanup button to remove it and enjoy  ;D