Author Topic: Can these problems be related?  (Read 1376 times)

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Offline Kalinat

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Can these problems be related?
« on: May 05, 2011, 02:08:28 AM »
I'm not sure if we can ask computer software questions, but this forum was so helpful to me with my trojan issue last month so...

A few weeks ago I tried installing an old webcam/mic on my not-so-old HP desktop and failed (webcam too old for Windows 7).  A couple of days later I began noticing the following problems (not sure when they started exactly):

1) No sound (speaker icon on systray has an X)  I tried reinstalling driver, d/l a new driver, etc etc. w/ the help of HP chat support (they now tell me I have to pay $50 for help after they failed for 4 hours?)

2) The last tech told me to back up my files to reformat...then I discovered my Passport wouldn't work (USB issue, nothing wrong w/ Passport).

3) Then I tried to scan something and got "could not detect scanner" even tho the scanner works when I press the copy button (HP Photosmart All in One).  And yet computer does see the printer.  WTH????

Any ideas?  Could all of this have been caused by that darned old webcam?

Thank you.. and if no one can help, can you refer me to a good website?  (I tried a couple and no replies)