Images in emails not showing up

[CrazyKZ]

Ever since I installed Avast, all of my emails don't show any pictures or images. And yes, I have show images turned on and even when I manually try to show pictures, they don't show. They are there because if I copy the image holder area and paste into Word, they are there. Any work-around for this?

[Zyndstoff (aka Steven Gail)]

Hello,

it looks like we need a little more information.

What Windows version? (XP, Vista, Win 7 // 32 or 64 bit)
What version of Avast: Free, Pro, AIS?
What version number? (6.0.10191 ?)

Do you use an email-program or is it a web based mail client where the pictures don't show?

[CrazyKZ]

Sorry about that!

Windows 7 64bit
Avast version Free 5.1.889
Outlook Pro 2007

[Zyndstoff (aka Steven Gail)]

Okay, so your Avast is out of date... 

Click on the blue "Free" in my signature and download.
Install right over the existing version, no uninstall needed.
Reboot and check.

Please report back.

[CrazyKZ]

Just updated to the lastest version, rebooted and same thing occures.  :'(

[Zyndstoff (aka Steven Gail)]

Okay.
But you do not have any pop-ups from Avast like "Thread / Malicious URL blocked"?

[Lisandro]

I think you need to Google for Outlook command line parameters.
Start Outlook in its safe mode or with special parameter that "resets" the Outlook.
I don't think it is avast related, really.

[Zyndstoff (aka Steven Gail)]

I think you need to Google for Outlook command line parameters.
Start Outlook in its safe mode or with special parameter that "resets" the Outlook.
I don't think it is avast related, really.

...you took the words right out of my mouth,
it must have been while I was kissing you...

 

That was what I was about to write after the next answer.

[Zyndstoff (aka Steven Gail)]

Does this help?

Images don't show OL 2007

Googling for "Outlook no images" brings zillions of links - very common problem.

[CrazyKZ]

It seem like this all started when I got Avast though several months back.
I have had this problem for several months and did some research and gave up.
I remember looking at that one link.  OL 2007 has that area to change somewhere other than where they list, but even in one single email when I click on "show images", all it does is expand the placeholder, but no image.

[Zyndstoff (aka Steven Gail)]

What does the place holder look like? Little red X? Or something else?

The mail shield is turned on in Avast?
Emails are scanned?

What happens if you disable mail shield?

[CrazyKZ]

No red x or anything, just the blank box (placeholder).
Emails are scanned...as far as I know.
I just now disabled mail shield.  I may have tried that before too.

[Zyndstoff (aka Steven Gail)]

No red x or anything, just the blank box (placeholder).
Emails are scanned...as far as I know.
I just now disabled mail shield.  I may have tried that before too.

Okay, please give info if disabling Mail Shield changes the behavior.

[CrazyKZ]

That didn't help.

[Asyn]

Use Thunderbird.