Author Topic: Avast 6 causing system instability, wont let access control panel in Windows Vis  (Read 4596 times)

0 Members and 1 Guest are viewing this topic.

Offline losererr

  • Newbie
  • *
  • Posts: 10
Right after upgrading to avast 6, I've consistently been getting this popup (on Vista SP1): http://i52.tinypic.com/eafskk.jpg
I can also not access the control panel which closes immediately after opening.

I can confirm that the problem is being caused by avast as uninstalling avast solved the problem, and reinstalling avast brought the problem back. (I repeated this process twice to be sure).

I can also confirm that LOADS of Vista users have been getting this problem. You can verify that on microsoft support forums here: http://social.microsoft.com/Forums/en-US/genuinevista/threads

All users also report the problem was solved when avast! was uninstalled. (all threads mentioning "Error: 0xc004D401" and "An unauthorised change was made to Windows" relate to the said issue).

Here is a link to my own thread: http://social.microsoft.com/Forums/en-US/genuinevista/thread/5e6d2437-2427-4c8b-a7cb-622bbe028ca4

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72274
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Could you please try installing avast without the Behavior Shield (i.e. do a custom install and uncheck Behavior Shield)?

Please report back if it works without BhS installed.

Thanks
vlk
If at first you don't succeed, then skydiving's not for you.

Offline losererr

  • Newbie
  • *
  • Posts: 10
Uninstalling the behaviour shield had no effect. (I did reboot)

I installed Vista SP2 yesterday and now things are working fine.
Still if any developers are here, you should look into the problem for all the SP1 users out there.

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Uninstalling the behaviour shield had no effect. (I did reboot)

I installed Vista SP2 yesterday and now things are working fine.
Still if any developers are here, you should look into the problem for all the SP1 users out there.

I agree, it should work with Vista SP1 - however, using outdated OS is not the best practice...  ;)
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline losererr

  • Newbie
  • *
  • Posts: 10
Apparently, the problem has only been fixed on the surface.
Vista still returns errors when when running microsoft's diagnostic tools.

Anyone can check this link to find out exactly whats going on.
 http://social.microsoft.com/Forums/en-US/genuinevista/thread/5e6d2437-2427-4c8b-a7cb-622bbe028ca4

And here to see the havoc wrecked by this problem.
http://social.microsoft.com/Forums/en-US/genuinevista/threads