Author Topic: Looking up smtp.gmail.com or the socket was disconnected unexpectedly  (Read 17645 times)

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Offline Esgrimidor

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Looking up smtp.gmail.com or the socket was disconnected unexpectedly

I use Thunderbird and Goldmine 5.5 to send emails.
In the last weeks I have problems sending emails intermitent failures with the messages above.

I have made a test with the command Telnet

Start-Execute - telnet smtp.gmail.como 587

and received the message
421 concurrent connection limit in avast! exceeded(pass:0, processes:thunderbird
.exe[50])

I have tried to modify the EmailShield.ini with no results.

from values to 50 to 1600. I update the free version to 6.

How can I desactivate the EmailShield ?
How Can I resolve this issue with Avast free version 6 ?

Best Regards

Note : I think the secondary problem may be the total of accounts I have to synchronize with Thunderbird : about 50.

This not happen with prior versions.


Offline Esgrimidor

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Nobody knows nothing about this problem ?

Best Regards

Offline Esgrimidor

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Nobody knows about this problem ?

 :'(

Offline Esgrimidor

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Nobody knows about this problem ?

Best Regards

Offline Asyn

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OS..?
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Offline Esgrimidor

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Windows xp pro sp3

Avast version 6.0.1125

Offline DavidR

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I don't use gmail, but I though that it used IMAP and not SMTP ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Esgrimidor

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Yes the account are configured like imap accounts.

What do you mean ?


Offline scythe944

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I don't use gmail, but I though that it used IMAP and not SMTP ?

It uses either, you just have to enable them in the settings page.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline scythe944

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@ OP: You have 50 email accounts that you're checking at the same time?

Well, maybe setting the value to 1600 wasn't good enough?  Try 0 to make it infinite.  Reboot the computer after the change.

I remember that in 4.8 you had to disable the self-defense module before making changes to the avast4.ini file.

I assume that's the same in 5/6, but I don't use them enough to know.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline DavidR

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #10 on: June 20, 2011, 07:49:51 PM »
Yes the account are configured like imap accounts.

What do you mean ?

Well Scott corrected my thinking, e.g. if gmail only offered IMAP as its email protocol then using SMTP wouldn't work. So if it accepts SMTP your email account connection settings should be set up that way.

However, you have to uncheck the SSL connection settings for it in thunderbird and let avast take care of the secure connection. So I don't know if your problem is SSL related.

See - avast! 5.x: SSL Problems The Mail Shield may not scan some e-mails - see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458. Whilst this mentions avast5 it also applies to avast6.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #11 on: June 20, 2011, 07:52:10 PM »
Yessss yessss YESSSSSSSSSSSSSSs

That's scythe944 . That's the point.

I'll try and comment.
At the present moment i am a mere user and don't know about configurations but i can learn .

I have count 48 accounts and 4 newsgroups.

Please. Can you put where i have to make modifications step by step ?

Best Regards

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #12 on: June 20, 2011, 07:54:46 PM »
Yes the account are configured like imap accounts.

What do you mean ?

Well Scott corrected my thinking, e.g. if gmail only offered IMAP as its email protocol then using SMTP wouldn't work. So if it accepts SMTP your email account connection settings should be set up that way.

However, you have to uncheck the SSL connection settings for it in thunderbird and let avast take care of the secure connection. So I don't know if your problem is SSL related.

See - avast! 5.x: SSL Problems The Mail Shield may not scan some e-mails - see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458. Whilst this mentions avast5 it also applies to avast6.



YESSSSSSssss yesssss yessssssssssss
That's part of the problem.
In first execution in other system I don't take a screenshot, but I think to receive a only-message about SLL or something like that.

IN goldmine client I use a special gmail account configured with the help of Stunnel.
I don't use goldmine client to download emails, only to send.

Perhaps is a matter of configuration.

Please, can you put a step by step modifications to take place ?

Best Regards



Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #13 on: June 20, 2011, 07:58:58 PM »
I don't use gmail, but I though that it used IMAP and not SMTP ?

It uses either, you just have to enable them in the settings page.

I use either. Imap accounts and pop accounts. All accounts need an smtp server for outgoing messages.

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #14 on: June 20, 2011, 08:00:37 PM »
@ OP: You have 50 email accounts that you're checking at the same time?

Well, maybe setting the value to 1600 wasn't good enough?  Try 0 to make it infinite.  Reboot the computer after the change.

I remember that in 4.8 you had to disable the self-defense module before making changes to the avast4.ini file.

I assume that's the same in 5/6, but I don't use them enough to know.

Oh my God. I am a simple user. Now I don't know where is the emailshield.ini

Please a step by step. I am lost.