Author Topic: Occasional BSOD  (Read 2180 times)

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Offline Joe S

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Occasional BSOD
« on: May 08, 2011, 06:35:43 PM »
I get occasional BSOD on startup. I ran Who Crashed and this is the result

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sun 5/8/2011 2:20:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\050811-14305-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x44640)
Bugcheck code: 0xE3 (0xFFFFF880048FE640, 0xFFFFFA80088D6040, 0x0, 0x2)
Error: RESOURCE_NOT_OWNED
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that a thread tried to release a resource it did not own.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software RESOURCE_NOT_OWNED


One thing that finally dawned on me these seem to occur when I close windows/browsers and immediately click Shut Down system. If I wait a min or so it doesn't seem to happen. Last night I had some folders open editing photos and just closed everything and clicked shutdown. I got the BSOD on bootup this morning. The last one was over one month ago.
Joe
Windows 7 Ultimate SP1 64 bit Intel Core 2 Quad Q9550 @2.83  8 Gigs Ram NVIDIA GeForce G9800 GT 1G

Offline jvidal

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Re: Occasional BSOD
« Reply #1 on: May 08, 2011, 06:38:46 PM »
Didn't you forget something???
Like WHAT VERSION OF AVAST ARE YOU USING???????

Offline Lisandro

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Re: Occasional BSOD
« Reply #2 on: May 08, 2011, 07:43:09 PM »
Please, go to folder \windows\minidump and send the newest (recent) .mdmp files for analysis.
There is also C:\Windows\Memory.dmp file.
Better if you can compress (zip), rename it with an unique name, them and add some information about the BSOD and the link for this thread.  ;)
Upload it to this anonymous ftp server: ftp://ftp.avast.com/incoming/
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Offline Joe S

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Re: Occasional BSOD
« Reply #3 on: May 09, 2011, 02:38:25 AM »
Tech
The link doesn't appear to work it opens but there doesn't appear to be any way to upload anything. I tried in Firefox and IE both I'm using 6.0.0191 free version. I've got the zipfile with minidump system info and a link to this thread.
Joe
Windows 7 Ultimate SP1 64 bit Intel Core 2 Quad Q9550 @2.83  8 Gigs Ram NVIDIA GeForce G9800 GT 1G

Offline Lisandro

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Re: Occasional BSOD
« Reply #4 on: May 09, 2011, 02:39:53 AM »
Joe, it's like it works. You have write access and not read. You can send a file but can't see it.
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