I've somehow downloaded an adware virus that replaces my home page and has accompanying pop ups. I've run norton anti virus which tells me the name of the virus as 'Adware.Main.Search.' It also identifies the name of the infected file as system32\cgkef.dll. When I click 'delete' in nortans the message comes up 'cannot delete, file is either right protected of in use'. I also went into the windows directory and tried to delete the file manually but to no avail with the same message coming up. I then followed Nortons next recommendations which were; 1. Run and download Nortons virus update. 2.Restart the computor in safe mode. 2. Do a complete system scan on Norton. 3. Delete any infected files. Unfortunately it's when I get to this stage I get the same message 'cannot delete, file is either right protected of in use'. I'm really at a loose end and would very much appreciate any help.
Kind regards :'(
