Author Topic: Bought 3 licenses, 2 computers reformatted, how to get back?  (Read 2163 times)

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Offline heat33

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Hi,
I purchased 3 licenses and reformatted 2 of the computers, how do I activate the licenses again?

Thanks

Offline Gargamel360

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Re: Bought 3 licenses, 2 computers reformatted, how to get back?
« Reply #1 on: May 20, 2011, 06:14:00 AM »
Presuming you mean you did not save them externally and they were on the formatted pc's?

If so, see here for resending>>http://www.avast.com/resend-license-paid.php
Signature?  But I gots no pen....

Offline heat33

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Re: Bought 3 licenses, 2 computers reformatted, how to get back?
« Reply #2 on: May 20, 2011, 08:42:21 AM »
Thanks for the link.
I got the licenses, downloaded the free version but can not put the license file into the license folder. Its says "do not have permission to put in folder" even though I do it as the administrator.

Offline CraigB

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Re: Bought 3 licenses, 2 computers reformatted, how to get back?
« Reply #3 on: May 20, 2011, 09:14:30 AM »
You will need to download the versions to suit your licenses Pro or AIS, not the free version as it does not require a license only registration.

Offline igor

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Re: Bought 3 licenses, 2 computers reformatted, how to get back?
« Reply #4 on: May 20, 2011, 10:51:10 AM »
You cannot copy the license file into avast! folder manually - that's not the expected way.
Just doubleclick the license file - avast! is associated for the corresponding extension, and it will handle the copying itself.

Offline heat33

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Re: Bought 3 licenses, 2 computers reformatted, how to get back?
« Reply #5 on: May 20, 2011, 01:01:37 PM »
How do you download it? it says I need to pay to download it.

Offline Asyn

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Re: Bought 3 licenses, 2 computers reformatted, how to get back?
« Reply #6 on: May 20, 2011, 01:27:46 PM »
How do you download it? it says I need to pay to download it.

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