Did you upgrade or do a clean install? What you describe is not normal for either an upgrade or a clean install.
Where did you originally get this version of Avast from?
What version are you currently using? The current version is 6.0.1125
What product are you using?
Was your machine acting normally prior to this event?
Please uninstall Avast and do a clean install using the links I provide below:
1. Save a copy of Avast (the product you need) and save it to your HDD:
http://www.avast.com/download-software – all products (Free, Pro, AIS)
2. Download the Avast Uninstall Utility
http://files.avast.com/files/eng/aswclear6.exe and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into
Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.
Uninstall ALL previous versions and products of Avast one at at a time and reboot in between.
6.
Reboot.
7. Install the newest version of Avast and
reboot.
8. Get Internet access and register your copy or add the license key for Free, Pro, or AIS.
9. Update the Avast definitions.
1. Run an Avast Quick scan afterwards and report your findings. Any infection you should put into the Virus Chest.
Let us know if this fixes your problem. If not, please include in your next post the following:
What other security software do you
currently have or did you have
in the past on this machine including:
- Antivirus (AV)
- Firewall (FW)
-
Trial versions of AV, FW and other security programs
- Other security software
- If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?
Thank you.