Author Topic: AVAST pro Lincense kez help!!!!  (Read 1950 times)

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jeman333

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AVAST pro Lincense kez help!!!!
« on: May 22, 2011, 11:56:39 PM »
I have purchased an avast pro license, a few months back, and it failed to install/update correctly. It still thinks that I need to update the key/license & currently says I am not protected, and need to buy the upgrade. I have the information on my credit card being charged, what would be the next step to "re-download" and install the correct(up-to date license)

Offline Asyn

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Offline igor

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Re: AVAST pro Lincense kez help!!!!
« Reply #2 on: May 23, 2011, 12:00:30 AM »
You can get the license file re-sent: http://www.avast.com/resend-license-paid.php
However, from what you describe, it seems more like a problem with avast! installation than with the license itself... did you try to uninstall / reinstall?