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No Avast icons on start up and error message for Outlook, missing AlwilSoftware\Avast4\ashOutXt.dll.  So after reading some of the forum, I went to Add/Remove--Avast--Repair and now Avast isn't even in my program files.  What do I do next?

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Offline Lisandro

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #15 on: October 17, 2004, 08:08:08 PM »
Do you use more than one user to logon on?
Windows Explorer is generally on Start > All Programs > Acessories

Did you try to repair the avast installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).
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Offline CCat61

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #16 on: October 18, 2004, 11:40:28 PM »
Yes, I just did the repair and it worked.  Now Avast shows up where it's supposed to, works like it should, and I learned a little to boot.

Thanks to all who run this forum.  I will come back should I have more issues.   8)

Offline DavidR

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #17 on: October 19, 2004, 12:11:32 AM »
Glad to hear that you are sorted now, better yet that you got back and confirmed what worked for you.

Why wait untill you have an issue, stick arround and browse the forums there is a wealth of information to help you get the best out of avast and we don't bite  ;D
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Offline Lisandro

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #18 on: October 19, 2004, 03:07:43 AM »
Ccat, listen what DavidR wrote: Why wait untill you have an issue, stick arround and browse the forums there is a wealth of information to help you get the best out of avast and we don't bite.  ;D

Welcome to avast forums...
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Offline Bruce X

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #19 on: October 23, 2004, 09:51:26 AM »
Hello,

I have a problem with AshOutxt.dll as well.
My last avast version is File version: 7.1.0.279.

Each time I open Microsot Outlook, this following message is popping up:
“The add-in ‘C;\program Files\Alwil Software \Avast 4\ AshOutxt.dll’ could not be installed or loaded. The program may be solved by using Detect & Repair on the Help Menu. Unable to load C;\program Files\Alwil Software \Avast 4\ AshOutxt.dll. You may be out of memory, out of system resources, or missing a .dll file.

I use XP professional

Thanks for all kind of help.

Bruce X


Offline Lisandro

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #20 on: October 23, 2004, 02:03:00 PM »
Hello Bruce, welcome.

Did you try to repair the avast installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).

Can you try?
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Offline Bruce X

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #21 on: October 26, 2004, 06:41:16 PM »
Hi,
I have the same error message each time I open Microsoft Outlook and I have no idea how to get rid of it.

Does someone knows?

Thanks

Bruce X ???

Offline Bruce X

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #22 on: October 26, 2004, 06:50:42 PM »
Hi Technical,

Thanks for your answer. I went to control panel/add remove as you advise. I do not have a "repair" button or function appearing.

Avast is functioning well on my computer, the only problem is the message error about a missing dll. file just when I click on Microsoft Outlook. Then I click 'OK' and that's it, it works.

What I don't understand is why and where this message comes?

Bruce X

Offline Lisandro

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #23 on: October 26, 2004, 07:32:52 PM »
Do you have this file in your computer?

C:\Program Files\Alwil Software\Avast4\ashOutXt.dll

If not, can I send it to you by email... Give me your email by a personal message (IM).

Or, better, I think the best you can do is download the version 4.5 Beta.
Instructions here: http://forum.avast.com/index.php?board=2;action=display;threadid=8095

Can you make a try and see if it's ok? Thanks.
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Offline Bruce X

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #24 on: October 31, 2004, 09:02:15 PM »
Hello Sir,

I do not have the file on my computer, i.e. C:\Program Files\Alwil Software\Avast4\ashOutXt.dll

You can send it to this adress: bxiste@gsb.uchicago.edu.

Thanks and let see if it works.

Offline Vlk

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #25 on: October 31, 2004, 11:05:45 PM »
Bruce, to get rid of the problem, you need to delete the file called extend.dat.

This is how to do it:

To configure Windows to show all files

1.   Do one of the following:

   *   In Windows 98/Me/2000, on the Windows desktop, double-click the My Computer icon.
   *   In Windows XP, click Start > My Computer.

2.   Do one of the following:

   *   In Windows 98, click View > Folder Options.
   *   In Windows Me/2000/XP, click Tools > Folder Options.

3.   On the View tab, uncheck Hide file extensions for known file types.
4.   Do one of the following:

   *   In Windows 98, in the Advanced settings box, under the Hidden files folder, click Show all files.
   *   In Windows Me/2000/XP, under the Hidden files folder, uncheck Hide protected operating system files, and click Show hidden files and folders.

5.   If you see a warning dialog box, click Yes.
6.   Click Apply.
7.   Click OK.



To repair the problem

1.   Start Windows Explorer.
2.   Locate and delete the Extend.dat file.
   The default location of Extend.dat depends on your version of Windows:

   *   In Windows 98, the location is C:\Windows\Local Settings\Application Data\Microsoft\Outlook.
   *   In Windows NT 4.0, the location is %Userprofile%\Application Data\Microsoft\Outlook.
   *   In Windows 2000/XP, the location is C:\Documents And Settings\<your-login-name>\Local Settings\Application Data\Microsoft\Outlook.



Cheers
Vlk
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Offline Lisandro

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #26 on: October 31, 2004, 11:47:09 PM »
I've sent to you few minutes ago...
Remember it belongs to the 4.5 version of avast (NOT 4.1).  ;)

Please, first do what Vlk said!
« Last Edit: October 31, 2004, 11:48:34 PM by Technical »
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Offline The Borg

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #27 on: November 16, 2004, 08:41:46 PM »
HI,

I have the same problem with the ashoutxt.dll.
I have try to delete the content.dat file.
I have try the repair option in Avast and also the one in Microsoft Outlook.

 :'( But i'm still getting still having the same error.

What else can I do?

Daniel

Offline Lisandro

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Re:Missing \ashOutXt.dll Unable to connect...
« Reply #28 on: November 16, 2004, 09:29:55 PM »
What else can I do?

Daniel, are you trying to install the last setup for avast? 4.5.523
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