Author Topic: Lots of problems today  (Read 6613 times)

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MilaSoren

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Lots of problems today
« on: May 26, 2011, 07:02:34 PM »
It seems windows says Avast isn't turned on.
And It blue screened earlier today from avast.
Also the package is broken so I cannot even update it
Avast says the realtime shields are up but it will not let me into the realtime Shields tab.

Offline danny96

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Re: Lots of problems today
« Reply #1 on: May 26, 2011, 07:13:45 PM »
Pack C:\Windows\Minidump\memory.dmp to rar,zip. Name It as milasoren minidump or something similar and send It to ftp.avast.com/incoming/
« Last Edit: May 26, 2011, 07:19:43 PM by danny96 »
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MilaSoren

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Re: Lots of problems today
« Reply #2 on: May 26, 2011, 07:20:42 PM »
Seems the computer has issues with me trying to put things in a zipped folder I have no permission to do this? The joys of being the administrator. :/

Offline Asyn

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Re: Lots of problems today
« Reply #3 on: May 26, 2011, 07:23:19 PM »
Seems the computer has issues with me trying to put things in a zipped folder I have no permission to do this? The joys of being the administrator. :/

PW protected..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

MilaSoren

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Re: Lots of problems today
« Reply #4 on: May 26, 2011, 07:25:36 PM »
It has a lock on the folder. Im checking the security of it... I am just copying and pasting it into a zipped folder.

Offline Asyn

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Re: Lots of problems today
« Reply #5 on: May 26, 2011, 07:27:28 PM »
It has a lock on the folder. Im checking the security of it... I am just copying and pasting it into a zipped folder.

How would that be related to avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

MilaSoren

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Re: Lots of problems today
« Reply #6 on: May 26, 2011, 07:28:32 PM »
Well a blue screen came from avast and someone wants the minidump but i cannot unlock the folder.

Offline Asyn

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Re: Lots of problems today
« Reply #7 on: May 26, 2011, 07:30:00 PM »
Well a blue screen came from avast and someone wants the minidump but i cannot unlock the folder.

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=87
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

MilaSoren

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Re: Lots of problems today
« Reply #8 on: May 26, 2011, 07:33:32 PM »
It keeps saying i have no permission to move it into a zip folder.

Offline Asyn

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Re: Lots of problems today
« Reply #9 on: May 26, 2011, 07:34:53 PM »
It keeps saying i have no permission to move it into a zip folder.

What do you want to move to a zip folder..??
A minidump..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

MilaSoren

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Re: Lots of problems today
« Reply #10 on: May 26, 2011, 07:36:00 PM »
Yes. But it keeps saying the file isn't there or there is no read permission. Should I just post the dump information that I got from the debugger?

Offline Asyn

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Re: Lots of problems today
« Reply #11 on: May 26, 2011, 07:39:48 PM »
But it keeps saying the file isn't there or there is no read permission.

You have no read permission on your own drive..?? Impossible..!
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Lots of problems today
« Reply #12 on: May 26, 2011, 07:41:03 PM »
Refering to your first post, is avast running..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

MilaSoren

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Re: Lots of problems today
« Reply #13 on: May 26, 2011, 07:41:57 PM »
Windows says no. Avast says yes but will /not/ let me into the real time shields tab

Offline Asyn

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Re: Lots of problems today
« Reply #14 on: May 26, 2011, 07:42:39 PM »
Windows says no. Avast says yes but will /not/ let me into the real time shields tab

Repair avast:
1. Control Panel - Add/Remove programs - avast!
2. Scroll down and click on 'Repair'.
3. Follow instructions.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0