I however turned Online Armour off for my uninstallation of Avast Pro 5.0 and the installation of the newest Avast Free. Turned on windows Firewall till I get things set up right. Have Avast checked for allow but cannot update through the servers. Can't figure out why!
Online Armor (OA) still runs in the background (drivers) even when disabled. You can right click from the OA toolbar "Close and shut down OA" but drivers are still in your machine and working.
The Windows firewall is activated by default if OA is disabled as a security feature so you are protected at all times, and will deactivate once OA resumes...no need to do this manually.
It would help for you to put
exclusions in both Avast and OA for each other since both are security software:
To exclude OA in Avast:
· Settings > Exclusions > Add > search for Online Armor and click on the box to the left of it and add it, then click OK.
· Real Time Shields > Expert Settings > Trusted Processes > Add > search for Online Armor and click on the box to the left of it and add it, then click OK.
· Behavior Shield > Expert Settings > Trusted Processes > Add > search for Online Armor and click on the box to the left of it and add it, then click OK. Also change action to take in Behavior Shield to “Ask.”
To exclude Avast in OA:
· Open the OA GUI > Options > Exclusions > Add > click on the pop-up window and find C:\Program Files\Avast Software\.
· When you reboot OA (to go into Learning Mode), make sure ALL Avast shields are left on.
· Reboot your machine again; OA requires two boots. After this second reboot, you may get a pop-up asking you if you trust Avast. Answer the pop-up as "Trust Always" and "Remember My Decision" and you should not get any more pop-ups.
· Open the OA GUI > Programs > untick "Hide Trusted" so that you can see everything > look to make sure everything from Avast is not "blocked" (red) or "ask" (yellow). If it is, right-click the item and change it to "Trust." Reboot.
· Open the OA GUI > Options > Backup/Restore > Save your settings once you have everything the way you want it.
FYI -- if you disable OA, you need to reboot to enable in most cases.
Make sure you have the
latest versions of BOTH software:
-
Avast v. 6.0.1125-
OA 5.0.0.1100 You can upgrade via the GUI on both. Check your settings on both software to make sure you are getting them:
- Avast GUI > Settings > Updates
- OA GUI > Options > General > Check for Updates (set the time you want from every hour to Manual...I believe with the Free version you can only do Manual Updates whereas paid versions you can set the time)
You mentioned in your last post that you are using Avast 5.0, so I suggest that you upgrade or do a clean install to Avast 6.0.1125. Let us know if you have additional questions. Thank you.