Author Topic: Can't use version 6  (Read 1466 times)

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Offline stub

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Can't use version 6
« on: June 01, 2011, 09:42:32 AM »
Downloaded version 6 but had problems with Win XP Pro 1. Then Firefox wouldn't work after reloading/rebooting Avast. Finally reloaded version 5 <sigh> and working after three wasted hours.

Am I doing something wrong?
Do I need to upgrade operating system <groan> beyond XP Pro 1?

Be well


Offline SafeSurf

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Re: Can't use version 6
« Reply #1 on: June 01, 2011, 09:52:54 AM »
Yes, upgrade to SP3 first, then uninstall Avast and do a clean install of Avast.  Here is the uninstaller tool:http://files.avast.com/files/eng/aswclear6.exe - make sure you uninstall both version 5.0 and 6.0 if you installed both versions, then reboot before you reinstall Avast.
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline Lisandro

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Re: Can't use version 6
« Reply #2 on: June 01, 2011, 01:23:39 PM »
Why didn't you upgrade your operational system?
Like SafeSurf said, it would be better to do it before upgrading the antivirus.
The best things in life are free.

Offline DavidR

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Re: Can't use version 6
« Reply #3 on: June 01, 2011, 03:34:52 PM »
Well avast6 requires XP SP2 minimum. http://www.avast.com/free-antivirus-download#tab2

Aside from that it is always best to keep your OS fully up to date for obvious reasons.

WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.570) UI-1.0.505/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro