Author Topic: Acidentally deleted files with avast, now got blue screen on startup!  (Read 20119 times)

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Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #30 on: June 06, 2011, 07:59:22 PM »
Dr. Web only scans for viruses though right?  Before I made this thread, I only had a mebroot/torpig infection that was notified to be by my internet provider.  It seems I have already got rid of it and have no more viruses.  I just need to fix the problems in my earlier post.

Offline essexboy

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #31 on: June 06, 2011, 11:42:59 PM »
Yep it does - and its forte is file infectors - these or the remanants can cause the type of problem you are experiencing

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #32 on: June 07, 2011, 06:02:43 PM »
dr web became stuck scanning one applicatin: matlab2007.exe.  That program has been there for a while and should not be infected as far as i know.  Is there an alternative to dr web?  Also, I dont think Windows Explorer could be accessed with the computer in this state, so there must be another way to get a log.

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #33 on: June 07, 2011, 06:15:37 PM »
OK stop the scan - did it find anything ?

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #34 on: June 07, 2011, 07:05:18 PM »
no it didnt find anything.

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #35 on: June 07, 2011, 07:12:59 PM »
Is the only problem now a slow start ?

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #36 on: June 07, 2011, 07:25:38 PM »
same problems as above.

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #37 on: June 07, 2011, 07:36:37 PM »
Do you have a windows disc to try a repair ?

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #38 on: June 07, 2011, 08:07:51 PM »
yes.  Im repairing it now.  Last time i tried repairing it (~week ago) it was unsuccessful.  I will know if repair works in around 40 minutes

edit  -  its stuck at the 34 minute mark. 
« Last Edit: June 07, 2011, 08:33:48 PM by Skirrel »

Offline essexboy

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #39 on: June 07, 2011, 08:41:10 PM »
Are you following the steps as described here  http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #40 on: June 07, 2011, 08:44:16 PM »
yes i am.  i googled the problem and it seems that many have it as well. Not sure how to fix it though...

hmm... now its only 33 minutes.

edit: Stuck at 32 minutes
« Last Edit: June 07, 2011, 10:18:36 PM by Skirrel »

Offline essexboy

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #41 on: June 07, 2011, 11:36:34 PM »
This is an MS recommendation for this problem

Remove any external hardware, such as attached devices that are not required for setup (for example, printers, external serial devices, and Universal Serial Bus [USB] devices other than the primary keyboard).

Remove any internal cards that are not required for setup, such as sound cards.

Disable items in the basic input/output system (BIOS), such as ports or power management features, and on-board devices that are not required for setup to complete, such as modems.

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #42 on: June 08, 2011, 05:03:55 AM »
Ok was able to repair via restarting computer.  I have my task bar now, only these problems exist:
-AdobeARM.exe not found- the ordinal 281 could not be located in the dynamic link library msi.dll"
-computer takes A LOT longer to start than it did before this incident.
-also, on the system tray, there is an icon to safely remove hardware, but there is an option to safely remove my hard drive! lol

thanks essexboy for helping me out and also helping people on other forums as well.  I've seen your name on the geekstogo forums btw. 

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #43 on: June 08, 2011, 12:31:16 PM »
OK for Adobe - I would recommend that you uninstall and then re-install

Run a fresh OTS log and I will look at the start areas and see if there is any tweaking that could be done

Skirrel

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Re: Acidentally deleted files with avast, now got blue screen on startup!
« Reply #44 on: June 08, 2011, 07:28:09 PM »
I think I will just reformat my hard drive and install a newer OS. 

But before you close this thread, i'd like to know what are some ways i can prevent mebroot/torpig from infecting my computer again, and how can i safely restore a critical file without causing all of this clutter again?