Author Topic: Problem updating avast 5.1.899 to 6.0.1125  (Read 2256 times)

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h.t

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Problem updating avast 5.1.899 to 6.0.1125
« on: June 13, 2011, 02:33:04 PM »
Hi,

I am hoping someone can help me, I am currently running 5.1.889 and have tried a number of times updating to 6.0.1125.

However each time I get the following message come up and the update stops;


avast.setup - Application Error

The instruction at "0x0041bb54" referenced memory at 0x0096000". The memory could not be "written".


Any assistance would be greatly appreciated.

pcclean3453

  • Guest
Re: Problem updating avast 5.1.899 to 6.0.1125
« Reply #1 on: June 13, 2011, 03:06:59 PM »
Try a fresh install up to the latest build.

Offline DavidR

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Re: Problem updating avast 5.1.899 to 6.0.1125
« Reply #2 on: June 13, 2011, 03:30:24 PM »
I don't know if your failed attempts to update haven't had any impact on your installation of 5.1.889, so it would probably be best to do a clean install of avast 6.0.1125:

- Download the latest version of avast free 6.0.1125; you didn't say what version you are using so I will assume that you mean the free version http://files.avast.com/iavs5x/setup_av_free.exe and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
  • 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.
  • 3. install the latest version, reboot.
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