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Author Topic: Free telephone support?  (Read 2265 times)

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Toekick

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Free telephone support?
« on: June 07, 2011, 10:29:08 PM »
Beware that the 800 number for free support will result on a person with an endemic sales pressure trying to sell you a computer "maintenance" program for $169 for alleged problems.
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Offline Rednose

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Re: Free telephone support?
« Reply #1 on: June 07, 2011, 10:35:49 PM »
iYogi :-\

Yes we know, that is why we encourage you to try this forum first. All we ask from you is a :)

Greetz, Red.
« Last Edit: June 07, 2011, 10:39:46 PM by Rednose »
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Offline DavidR

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Re: Free telephone support?
« Reply #2 on: June 07, 2011, 11:24:04 PM »
Quote from: Toekick on June 07, 2011, 10:29:08 PM
Beware that the 800 number for free support will result on a person with an endemic sales pressure trying to sell you a computer "maintenance" program for $169 for alleged problems.

If you have personal experience of this, then you should report it.
- Adam Riley, riley (at) avast (dot) com Avast Third-party Support Manager, has requested info about iYogi, so if you have time to recount your experience (copy and paste your post, etc.), give the link to this topic.
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MAG

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Re: Free telephone support?
« Reply #3 on: June 07, 2011, 11:57:38 PM »
I notice that paid users appear to get the same treatment -

FREE product users call +44 808-101-9216  |  PAID product users call +44 808-101-9216

doesn't sound commercially savvy to me to risk hacking off paying customers (but avast seem to be doing ok, so what do I know?)




« Last Edit: June 07, 2011, 11:59:28 PM by mag »
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