Author Topic: Widnows 7 doesnt allow me to write password.  (Read 1390 times)

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Offline Mariana Boulos

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Widnows 7 doesnt allow me to write password.
« on: June 13, 2011, 09:26:34 AM »
hello,
Im using the free version, I editted a password to protect Avast , but when trying to open the option mode  - a password alert showed asking me that im going to a protected zone .
in the bottom of this window there was a " password " but i couldnt write mine.
HELP -SOS.

Offline SafeSurf

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Re: Widnows 7 doesnt allow me to write password.
« Reply #1 on: June 13, 2011, 10:09:32 AM »
If you are sure you entered the correct password and are still having difficulties, you may try an Avast Repair:
XP Users:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.

Vista & Win7 Users:
-   Control Panel
-   Programs & Features
-   Uninstall a Program > Select Avast Antivirus
-   Click the Change/Remove button and scroll down to Repair
-   Click Next and follow.
-   Reboot.

If the Avast Repair fails to fix your problem, your only other option is to uninstall Avast and do a clean install with no password.  If you decide to use a password again, please write it down and keep it  in a safe area.  Thank you.
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline Mariana Boulos

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Re: Widnows 7 doesnt allow me to write password.
« Reply #2 on: June 13, 2011, 08:00:23 PM »
Hello,
I cant even unInstall it - they ask me AGAIN to write my password.
but  I CANT. there is no bar or whatsoever  to write my password in !

What Else Can I do ?

I tried repairing - & i have opened the install AGAIN ... but this didnt solve my problems.

thnx :)

Offline scythe944

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Re: Widnows 7 doesnt allow me to write password.
« Reply #3 on: June 13, 2011, 08:14:29 PM »
www.avast.com/uninstall-utility

Download and re-install avast afterwards.  Or, be proactive by downloading avast free to your desktop first, then run the uninstall utility with the instructions posted above.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum