Author Topic: PLEASE HELP - NO UPDATE DOWNLOADS  (Read 6461 times)

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Offline scythe944

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #15 on: June 20, 2011, 08:15:13 PM »
do you want the license #?

No, I didn't really.

You should remove that, why would you want to post on the net? If several people copy it and start using it, you'll just have your license blacklisted by avast and you'll have to purchase a new copy.  ::)
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moy180

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #16 on: June 20, 2011, 08:19:21 PM »
do you want the license #?

No, I didn't really.

You should remove that, why would you want to post on the net? If several people copy it and start using it, you'll just have your license blacklisted by avast and you'll have to purchase a new copy.  ::)

LOL, thats a fake number, LOL, try it, you'll see... thanks anyway... I removed the attachment about 1 hour or more ago.  Can you still see it?

Offline scythe944

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #17 on: June 20, 2011, 08:21:12 PM »
do you want the license #?

No, I didn't really.

You should remove that, why would you want to post on the net? If several people copy it and start using it, you'll just have your license blacklisted by avast and you'll have to purchase a new copy.  ::)

LOL, thats a fake number, LOL, try it, you'll see... thanks anyway... I removed the attachment about 1 hour or more ago.  Can you still see it?

No it's gone.  I don't care to try, I license my clients with the AMS server anyway.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline DavidR

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #18 on: June 20, 2011, 08:22:45 PM »
We don't need your license we have our own or are using the free version.
We are smart enough to know that isn't it the correct format for an avast license though ;D
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moy180

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #19 on: June 20, 2011, 08:24:11 PM »
No it's gone.  I don't care to try, I license my clients with the AMS server anyway.
[/quote]

Where can I dwnld the avast 6 upgrade?  I cant find it, only update for 4.8.

Offline scythe944

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #20 on: June 20, 2011, 08:40:40 PM »
Download the newest version of Avast (whatever product you need) from here: http://www.avast.com/free-antivirus-download

Download the uninstall utility: http://www.avast.com/uninstall-utility

Uninstall your current version of 4.8 from the Add/Remove programs in your Control Panel. Reboot into safe mode.

Use the avast uninstall utility instructions: http://www.avast.com/uninstall-utility

Reboot, Install the newest version and insert your license file.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

moy180

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #21 on: June 20, 2011, 08:46:54 PM »
Download the newest version of Avast (whatever product you need) from here: http://www.avast.com/free-antivirus-download

Download the uninstall utility: http://www.avast.com/uninstall-utility

Uninstall your current version of 4.8 from the Add/Remove programs in your Control Panel. Reboot into safe mode.

Use the avast uninstall utility instructions: http://www.avast.com/uninstall-utility

Reboot, Install the newest version and insert your license file.


I am sorry to bother you again, should I dwld the trial version and then insert my lic# ?

Offline scythe944

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #22 on: June 20, 2011, 08:51:43 PM »
Yes, that should work just fine.  Once the license is inserted, it will convert into the full product.  I think you have to convert your old license to the new one first though, and I believe that can be done here: http://www.avast.com/resend-license-paid.php
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline nmb

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #23 on: June 21, 2011, 03:41:37 PM »
Fortunately I believe that the whole license number isn't displayed in the avast GUI.

Is it? 4.8 stuff have vanished from my brain ;D

moy180

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #24 on: June 21, 2011, 07:02:47 PM »
Yes, that should work just fine.  Once the license is inserted, it will convert into the full product.  I think you have to convert your old license to the new one first though, and I believe that can be done here: http://www.avast.com/resend-license-paid.php

hello doc, i downloaded the free trial A 6.0 ok, it updated ok, nice interfase, but it doesnt accept my licence number... it asks for an activation code... ?????????????

good day doc

Offline Asyn

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #25 on: June 21, 2011, 07:10:38 PM »
You don't need the activation code.
Just insert your license.
Did you request it here: http://www.avast.com/resend-license-paid.php
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moy180

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #26 on: June 21, 2011, 07:52:09 PM »
You don't need the activation code.
Just insert your license.
Did you request it here: http://www.avast.com/resend-license-paid.php


I did already, and i got this:

Dear customer,

we are sorry, but our records show no valid purchases with the e-mail address you specified (moyxxxx@xxxx.xx).

Please make sure the information you supplied is correct, and the original purchase was carried out using this email address.

If you purchased your license from an avast! reseller please contact the reseller directly (http://www.avast.com/locate-dealer).

Best regards,

the avast! team

Offline nmb

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Re: PLEASE HELP - NO UPDATE DOWNLOADS
« Reply #27 on: June 21, 2011, 07:53:28 PM »
I think it is this link which you should use to convert the license: http://www.avast.com/resend-license.php

Also, Use the email which you entered while buying avast version 4. It will not work for other email ids.
« Last Edit: June 21, 2011, 07:56:41 PM by nmb »