Author Topic: Problem with 4.5  (Read 39905 times)

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Offline Eddy

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Problem with 4.5
« on: October 23, 2004, 10:41:36 PM »
I already told this in the 4.5 release thread but it looks like it is snowing under there.

This is what happened sofar (briefly):
- One system
- Using Outlook for personal mail.
- Using Opera mail to recieve mail for a cybercafé.
- Everything was working fine.
- Upgraded to Avast 4.5
- Outlook remained working, Opera wasn't able to recieve mail anymore.
- Standard mail provider set in Outlook is mail.home.nl (for both smtp and pop)
- pop server in Opera is pop3.introweb.nl
- smtp provider in Opera is mail.home.nl (since Introweb doesn't allow relay of mail)
- Had to manually setup Avast4.ini and Opera for the pop account to be able to receive mail (the 127.0.0.1 trick)
- After that it is working.

1] Why the need to change the pop server and related setting in Opera in order to be able to receive mail again while it was working with Avast 4.1? Looking at the reaction of Vlk this shouldn't have happened.
2] Anyone else has this or can check it with Opera (and other browsers)?
3] Has anyone else have this problem?
4] Other related info or simular problems? Please let us know.


It is not a (big) problem for me. I already found a (the?) solution. But the fact remains that is shouldn't have happened. I think the people at Alwil also are interested in this.
« Last Edit: October 23, 2004, 10:45:02 PM by Eddy »

Offline Eddy

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Re:Problem with 4.5
« Reply #1 on: October 23, 2004, 11:23:58 PM »
Update:

I'v tried it with two other mail accounts. Just setting up the mail accounts, not configuring Avast to scan them. Borh where unable to retrieve mail when the Internet Mail provider was running. Disabled the imp and everything was working like it should.

Offline RejZoR

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Re:Problem with 4.5
« Reply #2 on: October 23, 2004, 11:33:51 PM »
Maybe one mail had a timeout and had not yet released specific ports used by POP3/SMTP. I checked two accounts at the same time in Thunderbird and i didn't encounter any error.
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Offline Vlk

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Re:Problem with 4.5
« Reply #3 on: October 23, 2004, 11:34:44 PM »
Seems like an incompatibility with Opera mail(?)
Could you confirm that?
Is it e.g. working with the same config in Outlook Express?


BTW thanks for starting a new thread. I actually wanted to suggest that.

Thanks
Vlk
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Offline Eddy

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Re:Problem with 4.5
« Reply #4 on: October 23, 2004, 11:43:34 PM »
Vlk > Gonna try the same configuration in outlook express. Will report back here when I am done.

RejZor > Nothing to do with timeout. I tried that. Setting timeout in both Avast as well as in Opera to 10 minutes. Still the same problem
« Last Edit: October 23, 2004, 11:45:46 PM by Eddy »

Offline Vlk

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Re:Problem with 4.5
« Reply #5 on: October 23, 2004, 11:46:00 PM »
BTW do you see the Mail Scanner tray icon (the one with the tiny blue police beacon?) while Opera is trying to download mail?

Also, the icon should have a tooltip with the destination IP (i.e. the IP address of your mail server). Can you confirm that?

Thanks
Vlk
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Offline Eddy

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Re:Problem with 4.5
« Reply #6 on: October 23, 2004, 11:54:06 PM »
OK, tested it with OE (version 6). No default pop server set in avast4.ini. Same settings as I had in Opera. Sending and receiving worked without a problem.

It seems to be a problem related to Opera and receiving mails through a pop server.

Quote
BTW do you see the Mail Scanner tray icon (the one with the tiny blue police beacon?) while Opera is trying to download mail?
Yup, it is there when I try with Opera. And it does show the IP of the ISP mail provider.
« Last Edit: October 23, 2004, 11:55:31 PM by Eddy »

Offline Eddy

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Re:Problem with 4.5
« Reply #7 on: October 24, 2004, 12:06:26 AM »
Just hooked up a clean system with XP Pro SP2, only Opera installed. Mail worked fine.
Installed Avast 4.1, no problems.
Upgraded to 4.5, same problem appeared.

Used the same system. But now only with OE and Avast, no problem.

Sure looks like it is a problem with Opera and Avast to me.

btw, I'm using Avast Pro, not that I think it makes a difference with the home version.

Offline Vlk

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Re:Problem with 4.5
« Reply #8 on: October 24, 2004, 08:28:06 AM »
I'll have it tested in our lab. Thanks for your input. :)
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Offline Eddy

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Re:Problem with 4.5
« Reply #9 on: October 24, 2004, 08:30:09 AM »
No problem, let me know if you need/want more info or if I can do anything else to help.

fyi: This is with Opera 7.54, registered.
« Last Edit: October 24, 2004, 08:32:17 AM by Eddy »

Offline Lisandro

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Re:Problem with 4.5
« Reply #10 on: October 24, 2004, 05:17:31 PM »
BTW do you see the Mail Scanner tray icon (the one with the tiny blue police beacon?) while Opera is trying to download mail?

Also, the icon should have a tooltip with the destination IP (i.e. the IP address of your mail server). Can you confirm that?

Thanks
Vlk

Now that we can't run MPW into XP SP2, how can I enable that icon? Only into avast4.ini file?  :'(
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Offline Vlk

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Re:Problem with 4.5
« Reply #11 on: October 24, 2004, 07:26:49 PM »
Technical, I don't understand. What icon do you mean? The tray icon of the Internet Mail provider?
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Offline igor

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Re:Problem with 4.5
« Reply #12 on: October 24, 2004, 07:40:38 PM »
Well, Technical is right... the only place (in GUI) to enabled the Internet Mail tray icon is the Mail Protection Wizard...

Offline Vlk

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Re:Problem with 4.5
« Reply #13 on: October 24, 2004, 07:44:26 PM »
We could move this option to the Advanced page of the Internet Mail provider. Since it has already been translated for the Wizard no extra translation should be needed. I'll tell vojtech about this feature change req.
« Last Edit: October 24, 2004, 07:44:49 PM by Vlk »
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Re:Problem with 4.5
« Reply #14 on: October 24, 2004, 09:39:47 PM »
I think it would bee good thing to present beta version on the home page of avast! so many people could try it.anybody knows when avast team will  propose 4.5 in his final version?