Avast & Outlook Express ....

[trailblazer]

Just downloaded Avast today. 

Seems that the newest version has some issues with Outlook Express.

I think the Avast pop-up said something about switching off the SSL/TLS? The pop-up only came up once and hasn't appeared again.

But I went ahead and changed my email account settings ... hopefully disabling the SSL ...



I've made sure that my Avast 'Mail Shield' is running.

Should I also be changing something in the 'expert settings'? If so, what to? ...



Do I need to do anything else?

Please keep it basic guys. It should be fairly obvious I'm not tech savvy. 

Thanks

[DavidR]

You shouldn't need to do anything else.

Does it now work ?
If not - what is the full text of the error (or screenshot) of the error message ?

This is not a new issue it has been this way from avast5, so if you had a previous version of avast this should already have been working ?

[trailblazer]

I thought everything looked okay. But then I restarted my computer, went into Outlook again and got the same Avast pop-up ...



So no idea what I'm supposed to do now. 

And I have had previous versions of Avast, but not Avast 5.

Any thoughts???

[DavidR]

Does that account actually require SSL to connect ?

If yes, then check your OE account properties, Servers tab and ensure that the Log on using Secure Password Authentication is also unchecked.