Hello,
I hope I can get some help here. I have been trying to remove the Trojan-Gen {other} virus from my computer since August 10 with no success. It showed up in an AVAST scan but did not show up in other scans. I have spent countless hours pursuing this to no avail. Can anyone help me? I am not noticing much of a difference in my computer except that it seems to be working a little slower and freezes up, which it has never done before.I was able to move some of the files but could not remove them. The Trojan-Gen is located in 5 different files on my computer.