Author Topic: Freezes  (Read 2695 times)

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  • Guest
« on: October 24, 2004, 01:29:44 AM »
I am a newbie here.
Problem is using on off button system loads Avast freezes and goes no further for interminable time. Cannot use the ctrl-alt-del route to retart or shutdown  must use power of. This is happening 9 times out of 10.  Today because of this the program was un-installed and then re-installed. Using XP Home , intel p4 @ 2 Ghz
120Gb HD , explorer and other browsers available.  Active startup is Zone alert firewall, Adsubtract ad blocker and  intermute corp Spysbtract.


  • Guest
« Reply #1 on: October 24, 2004, 07:12:08 AM »
Have you installed on your system, previously, Norton Antivirus or other anti virus software? If so, which ones?

Offline Lisandro

  • Avast team
  • Certainly Bot
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« Reply #2 on: October 24, 2004, 10:27:52 PM »
Did you add other Windows updates? There were some about shutting down.

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).

If this does not succeed, can you try to uninstall ZoneAlarm and see what you get?
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