Author Topic: XP Internet Security 2012 Trojan virus  (Read 25482 times)

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jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #45 on: July 06, 2011, 12:27:36 AM »
I ran the OTS scan using the same directions as before. I have attached the report.

Is it safe to try to navigate around my computer now and see what programs are working, etc.?

Offline essexboy

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Re: XP Internet Security 2012 Trojan virus
« Reply #46 on: July 06, 2011, 07:50:27 PM »
Aye it won't hurt  ;D

jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #47 on: July 06, 2011, 08:39:50 PM »
Did you see anything on the OTS.text that needs attention?

Thus far most programs seem to be accessible and in working order!!!  ;D

I can't tell you how wonderful this feels. I envisioned loosing everything and most of it is not backed up anywhere. Granted there is really nothing life or death on our computer and nothing that couldn't be reinstalled or downloaded, aside from photos and some spreadsheets. But... it feels a little like being robbed and violated.  :'(

I currently have several anti-spyware programs downloaded from this whole process - SAS, Malwarebytes, Zone Alarm and then the items that you and I downloaded (OTS, OTH, Roguekiller, RegFix) and then Avast. Also, my computer does have Windows Security installed. What do I need to keep and delete when this is all said and done.

Also, what is your best recommendation from preventing this from happening again. I am terrified to download and updates from anywhere at this point. "Once bitten, twice shy."

Lastly, I have always had faith in Avast. Is it enough? Is there something better out there?


Offline essexboy

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Re: XP Internet Security 2012 Trojan virus
« Reply #48 on: July 06, 2011, 09:13:47 PM »
OK lets remove all my bits and bobs, once done could you let me know if the hanging is cured.  I have been using Avast since version 4.3 and have yet to get infected.  All antivirus programmes will have their weak points.  I have cleared malware from the A to Z of antivirus programmes including Kaspersky  ;D  Mainly it is down to being aware as the majority of malware will require user assistance to install.   

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

 Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

Code: [Select]

[Unregister Dlls]
[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {9AA2F14F-E956-44B8-8694-A5B615CDF341} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> {c8c9502f-cd94-415d-b21d-e8e92603241a} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-1715567821-1844823847-839522115-1004\] > -> HKEY_USERS\S-1-5-21-1715567821-1844823847-839522115-1004\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{8B79EE88-E62D-4AA8-B530-CC357BA112B7}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" [HKLM] -> Reg Error: Key error. [Yahoo! Toolbar]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "DSS" -> [C:\WINDOWS\BBSTORE\DSS\DSSAGENT.EXE]
[Files/Folders - Modified Within 30 Days]
NY ->  kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2 -> C:\Documents and Settings\Steinke Family\Local Settings\Application Data\kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2
NY ->  kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2 -> C:\Documents and Settings\All Users\Application Data\kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2
NY ->  winlogon.exe.exe -> C:\Documents and Settings\Steinke Family\Desktop\winlogon.exe.exe
NY ->  RogueKiller.exe -> C:\Documents and Settings\Steinke Family\Desktop\RogueKiller.exe
NY ->  B15B7C -> C:\Documents and Settings\Steinke Family\Application Data\B15B7C
[Files - No Company Name]
NY ->  rkill.com -> C:\Documents and Settings\Steinke Family\Desktop\rkill.com
NY ->  FixNCR.reg -> C:\Documents and Settings\Steinke Family\Desktop\FixNCR.reg
NY ->  RogueKiller.exe -> C:\Documents and Settings\Steinke Family\Desktop\RogueKiller.exe
NY ->  winlogon.exe.exe -> C:\Documents and Settings\Steinke Family\Desktop\winlogon.exe.exe
NY ->  kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2 -> C:\Documents and Settings\Steinke Family\Local Settings\Application Data\kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2
NY ->  kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2 -> C:\Documents and Settings\All Users\Application Data\kcv5n4ggl0i4141x1f0y2y6prdd4nw2s4d2
[Custom Items]
:Files
ipconfig /flushdns /c
:end
[Empty Temp Folders]
[EmptyFlash]
[ClearAllRestorePoints]

Depending on what the fix contains, this process may take some time and your desktop icons might disappear or other uncommon behavior may occur.

This is no sign of malfunction, do not panic!
 
Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now copy/paste this: ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /Uninstall, it needs to be there.
    [indent][/indent]
  • Please follow the prompts to uninstall Combofix.
  • This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
Run OTS and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

   Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

SPRING CLEAN
 
Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check




Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
 
Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?
Keep safe  :wave:

jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #49 on: July 07, 2011, 03:30:42 AM »
Here is my report after running the final OTS fix

jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #50 on: July 07, 2011, 05:47:28 AM »
My automatically inserted options for the Puran Defrag are:

Volume (C:)  File System NTFS  Total Space 292.97 GB Free Space 250.42 GB
Volume WinXP(E:)  File System NTFS  Total Space 5.12 GB Free Space 4.52 GB

Are these the two volumes I want to select for the Boot time Defrag?

Online DavidR

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Re: XP Internet Security 2012 Trojan virus
« Reply #51 on: July 07, 2011, 12:06:30 PM »
You can if you wish select all drives to be defragged, but I would say just the boot drive (c: in most cases) to defrag on boot. the other drives can efficiently be defragged whilst windows is running.

However, looking at your drives, C:\ (no name - presumably windows XP boot drive) and E:\ (WinXP), is the E:\ (WinXP) a recovery partition ?
If so then it may be easiest to defrag both on a boot-defrag.

That said the E:\ drive is very small and probably isn't very fragmented, so would be a bit of a waste to include, you can just analyse it when windows is running to see if it is badly fragmented and you may not need to defrag it at all.
« Last Edit: July 07, 2011, 12:08:22 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #52 on: July 07, 2011, 11:50:14 PM »
I have run boot defrag and disk check and restarted my computer. I do still have some further questions.

1. I continue to get a message (even prior to the virus) from PRISM Profiles Sever Module telling me it has encountered a problem and needs to close. I have Googled this in the past, but don't know what it is or how to get rid of it or fix it.

2. Do I now want to keep or remove Super Antispyware? It remains on my system and is now trying to run.

3. I now have a pop-up of JRERunOnce.exe which from what I can tell has something to do with Java. I ran the update as suggested previously, but when I look under my Add/Remove Programs area it still only shows the Java (TM) 6 Update 23 and 5 and then the J2SE Runtime Environment 5.0 Update 10. Do I want to run JRERunOnce.exe?

4. I also have a pop up from down in my right hand corner task bar that is the yellow shield that is telling me I have updates ready to install, but when I click it, it doesn't tell me what the updates are, just ask me if I want to install them. I am completely paranoid now!

Thank you! I am sure I will continue to have questions - sorry!

jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #53 on: July 07, 2011, 11:53:33 PM »
Also,when I try to run FileHippo.com Update checker my computer tells me it is not a valid Win32 application. Is there another route to open this? It seems to have downloaded.

jackelec

  • Guest
Re: XP Internet Security 2012 Trojan virus
« Reply #54 on: July 08, 2011, 12:12:13 AM »
GRRRR! Now when I tried to run an update for Internet Explorer 8 I got a pop-up saying Extraction Failed update\jesetup.exe is not a valid Win32 application.

Am I only running XP32 bit? I could have sworn I had XP64 bit when I checked when this all started. Am I wrong and need to download the version for 32bit?

Offline essexboy

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Re: XP Internet Security 2012 Trojan virus
« Reply #55 on: July 08, 2011, 07:59:43 PM »
Uninstall Superantispyware
Uninstall all Java and then get the new one

No you have a 32bit system, very few 64bit systems were used unless it was the high end professional edition

jackelec

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Re: XP Internet Security 2012 Trojan virus
« Reply #56 on: July 09, 2011, 03:24:39 PM »
Also,when I try to run FileHippo.com Update checker my computer tells me it is not a valid Win32 application. Is there another route to open this? It seems to have downloaded.

Offline essexboy

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Re: XP Internet Security 2012 Trojan virus
« Reply #57 on: July 09, 2011, 03:32:26 PM »
Again this may be a corrupt download

Could you reinstall please