Hi everyone,
First timer here (a good thing for you guys I guess)
First off, I wanna thank the Avast staff for this amazing security software. My Avast 6 has always run very smoothly and done an excellent job keeping my PC safe.
However, the latest free version 6.0.1203 caused my win XP to hang at system start so I had to remove it and install the previous version.
My PC runs on XP SP3 with Avast Free Antivirus + Comodo firewall and never had an issue until now.
Any tips, suggestions?
Thanks
Greetings,
How did you install version 6.0.123? Updating from the GUI or the pop-up? Or by removing it from scratch? If you are still having problems, and wish to upgrade to the newest version of the program, you might want to try the following:
1.) Uninstall the old version from Add/Remove Programs.
2.) Download a fresh version of Avast AV from
www.avast.com3.) Download the Avast Uninstall Utility, which can be found here:
http://www.avast.com/uninstall-utility4.) Save the uninstall utility to your desktop or downloads folder. Do the same with the fresh download of Avast from the website.
5.) Boot into Safe Mode and run the uninstall utility.
6.) Follow the prompts and reboot.
7.) Now install the latest version of Avast found on the Desktop or downloads folder.
8.) Follow the prompts. Even if not asked to reboot, reboot again following the install when prompted, or about a minute or so after the demo version automatically updates.
9.) Following the reboot, wait for another minute or so, than open up the GUI, click on the Maintenance Tab, and fill out the form to get your license key. Click submit. If you ever need to reinstall the program, you
MUST repeat the license key process.
That should take care of it. The new version is supposed to work very well with Comodo Firewall. Someone else, with Comodo Firewall, can show you how to allow the access ports to work with Avast, if you are still having problems after doing the above steps. But you should be fine after this.
Jack