this is a adware.
C:\Windows\system64\drivers\volsnap.sys
No this is a legitimate windows file
Nothing is readilly apparent with OTS so I will need to dig a bit deeper
Start OTS. Copy/Paste the information in the quotebox below into the panel where it says
"Paste fix here" and then click the
Run Fix button.
[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer Settings [HKEY_CURRENT_USER\] > ->
YN -> HKEY_CURRENT_USER\: URLSearchHooks\\"{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> HKEY_CURRENT_USER\: URLSearchHooks\\"{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {02478D38-C3F9-4efb-9B51-7695ECA05670} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{30F9B915-B755-4826-820B-08FBA6BD249D}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the
Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.
Depending on what the fix contains, this process may take some time and your desktop icons might disappear or other uncommon behavior may occur.
This is no sign of malfunction, do not panic!THENDownload ComboFix from one of these locations:
Link 1Link 2* IMPORTANT !!! Save ComboFix.exe to your Desktop- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
- Double click on ComboFix.exe & follow the prompts.
When finished, it shall produce a log for you. Please include the
C:\ComboFix.txt in your next reply.
