Author Topic: Outlook express error 00x800ccc0f  (Read 3532 times)

0 Members and 1 Guest are viewing this topic.

Nonajane

  • Guest
Outlook express error 00x800ccc0f
« on: June 23, 2011, 11:08:28 AM »
Hello. I set up avast free on my parents computer. They use xp home. Initially it worked well. Now they cannot send or receive emails unless avast is disabled. Is there a solution, please? Thanks.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 86649
  • No support PMs thanks
Re: Outlook express error 00x800ccc0f
« Reply #1 on: June 23, 2011, 12:02:01 PM »
I never had an issue with avast and OE when I was using OE.

1. What is your firewall ?
Does it allow avastSvc.exe internet access ?
- If it does delete the entry for it and try to collect your email, this should force the firewall to ask permission again.

2. - avast! 5.x: SSL Problems The Mail Shield may not scan some e-mails - see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458. Whilst this mentions avast5 it is also applicable for avast6.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nonajane

  • Guest
Re: Outlook express error 00x800ccc0f
« Reply #2 on: July 08, 2011, 01:57:55 PM »
Sorry to take so long to thank you for your help. I had a go at the computer today, worked through everything. As far as I could see everything, firewall settings etc are ok. They use the windows firewall. Avast will allow emails in but will not send. After some hours of pulling my hair out I lost my temper and just unchecked the box to scan outgoing mail. At least now they can receive as well as send emails! Thanks fo your help.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 86649
  • No support PMs thanks
Re: Outlook express error 00x800ccc0f
« Reply #3 on: July 08, 2011, 02:46:25 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security