Author Topic: Avast IS 6.0 BSOD on install.  (Read 2580 times)

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Nicolice

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Avast IS 6.0 BSOD on install.
« on: July 21, 2011, 03:38:49 PM »
I'm having problems on installing avast IS 6 on this computer. Previously I'm using Norton IS 2011 trial, and I've uninstalled it and cleaned using the removal tool.

The other software I installed is Zemana Antilogger.

The problems now like this
- after i successfully installed Avast IS, the realtime shield and firewall refused to start, so I thought it's incompatibility with Zemana Antilogger, so I uninstalled both Zemana and Avast IS.
- After few restart, I tried to install Avast IS 6, then nearing completion, I got BSOD.
- Both Norton and Zemana were uninstalled but I unable to install Avast IS 6.0 since it will end up BSOD when nearing completion of setup.

Any helps?

The minidump
http://www.mediafire.com/?3co2pbo4o3lbk1y

Offline pk

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Re: Avast IS 6.0 BSOD on install.
« Reply #1 on: July 21, 2011, 11:19:16 PM »
Hi, this is sandboxie and avast conflict; you can get this bsod only when you finish avast installation - it's already fixed. You can uninstall sandboxie, reinstall avast and then install sandboxie.

Thanks for minidump.
Petr

Nicolice

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Re: Avast IS 6.0 BSOD on install.
« Reply #2 on: July 22, 2011, 05:19:21 AM »
Thank you for the reply, I'll do as what you says and will give the results soon :)

Edit: After uninstalled sandboxie, the installations went fine and the Avast IS works properly now, thanks a lot :)
« Last Edit: July 22, 2011, 06:40:23 AM by Nicolice »