Yes, ANOTHER Google redirect victim! Please help.

[DavidR]

At the time of my last post, aswMBR was still in the early stages of its scan, so I could not upload anything yet.
<snip>
I have attached the aswMBR log, as it's finally finished.  Starting MWBAM!

It's clean.Any other problems?

I'm not so sure it looks clean, this I believe needs further investigation:

13:43:28.781    ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x8557f1f8]<<
13:43:28.785    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x863eb390]

Could be that there is a TDL rootkit

[Amalia]

Yeah, I am waiting for essexboy to opine.  Thanks.

[Left123]

At the time of my last post, aswMBR was still in the early stages of its scan, so I could not upload anything yet.
<snip>
I have attached the aswMBR log, as it's finally finished.  Starting MWBAM!

It's clean.Any other problems?

I'm not so sure it looks clean, this I believe needs further investigation:

13:43:28.781    ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x8557f1f8]<<
13:43:28.785    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x863eb390]

Could be that there is a TDL rootkit

According to GMER'S post ? "Please post links to the topics or mbr.dat files to similar"
                          
10:15:19.273 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0xfffffa8004a73254]<<

Amalia said she is free of problems,so i guess/hope it's gone.

Amalia could also upload her MBR.dat to www.virustotal.com,so we can determine whether it's infected or not.

[psw]

I'm not so sure it looks clean, this I believe needs further investigation:

13:43:28.781    ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x8557f1f8]<<
13:43:28.785    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x863eb390]

Could be that there is a TDL rootkit

Probably it may be usefull to make check by TDSSKiller. The fresh version of it can deal with some occurences of new SST rootkit.

[DavidR]

<snip>
According to GMER'S post ? "Please post links to the topics or mbr.dat files to similar"
                           
10:15:19.273 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0xfffffa8004a73254]<<

I don't think this is what he might be after as they are looking for the new variant and the aswMBR is reporting the default windows MBR, so it can't be that, it would at least be reporting Unknown MBR code...

Amalia said she is free of problems,so i guess/hope it's gone.

Amalia could also upload her MBR.dat to www.virustotal.com,so we can determine whether it's infected or not.

Or it could be well hidden or a failed installation of the malware (also happens).

Whilst it won't hurt, I would be very surprised if much came out if this isn't something I would expect many standard AV scans to be looking for much less pick up.

[Left123]

<snip>
According to GMER'S post ? "Please post links to the topics or mbr.dat files to similar"
                          
10:15:19.273 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0xfffffa8004a73254]<<

I don't think this is what he might be after as they are looking for the new variant and the aswMBR is reporting the default windows MBR, so it can't be that, it would at least be reporting Unknown MBR code...

Amalia said she is free of problems,so i guess/hope it's gone.

Amalia could also upload her MBR.dat to www.virustotal.com,so we can determine whether it's infected or not.

Or it could be well hidden or a failed installation of the malware (also happens).

Whilst it won't hurt, I would be very surprised if much came out if this isn't something I would expect many standard AV scans to be looking for much less pick up.

But the virus was active so i wouldn't say it's  failed installation.Nevertheless let's wait for Essex,he is always right .

[DavidR]

Was, is the operative word, any subsequent inactivity may have been partial cleaning, which is why I said right off that it needs further analysis as the aswMBR report wasn't 100%.

[essexboy]

Hi Amalia how is your computer behaving at the moment ?

Could you open Avast and go to Maintenance > Virus chest
Right click anywhere on the white space and select add
Then navigate to C:\_OTS\moved files and locate the zipped folder, open it up and add the files one at a time to the chest
Once done then from the virus chest right click the files and select > send to virus lab.
On the form put down as potential malware
Once they are all done then invoke a manual update to upload them 

[Amalia]

Thank you for getting back to me.  My system appears to be operating quite normally.

I attempted to follow your instructions, but either something is wrong, or I do not understand how to accomplish this.  I went to Avast's virus chest, selected "Add", and located the zipped folder you mentioned.  Double-clicking it through Avast does not work; it behaves as if I have tried to add the entire compressed folder to the chest, though of course, nothing shows up.

Am I meant to decompress the folder and then add the items?  This seems inadvisable if it is full of viruses, but I am uncertain how to go about this.

[essexboy]

I will PM you my e-mail address, if you could mail the zip file to me I will do the rest 

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

 Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:


Run OTS and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

• Go to Control Panel and select System
  
• Select System
  
• On the left select System Protection and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create

Now we can purge the infected ones

• GoStart > All programs > Accessories > system tools
  
• Right click Disc cleanup an select run as administrator
  
• Select Your main drive and accept the warning if you get one
  
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
 
Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update
  

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?
Keep safe  :wave: