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Author Topic: Fix Now  (Read 5366 times)

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Biff

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Fix Now
« on: July 16, 2011, 06:10:24 AM »
If My Free Avast says "Unsecured" and FIX NOW, and URGENT, AVAST Service stopped, does that mean that I have to upgrade to continue service, because my free service has run out, or does that mean I still have it, but something is wrong with my computer? HELP!
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Gargamel360

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Re: Fix Now
« Reply #1 on: July 16, 2011, 06:37:16 AM »
No, Avast! hardly practices such scare tactics.  But something is amiss with your install.  If the Fix button does not work, try a repair, start this as though you are going to uninstall Avast! normally, but choose the repair option.
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Offline nmb

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Re: Fix Now
« Reply #2 on: July 16, 2011, 08:15:29 AM »
Quote from: Biff on July 16, 2011, 06:10:24 AM
because my free service has run out

You can re-register for another year of free license.
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Offline Giraffe

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Re: Fix Now
« Reply #3 on: July 16, 2011, 09:48:48 AM »
My year hasn't run out and I get the same message:
there's an exclamation mark on the tray icon
then the same as the OP
looking at the Shields, they are all flagged as running but the warning says that the Web Shield is off
the Fix button works - or it at least removes the exclamation mark.

This is intermittent, perhaps 2 or 3 times a week after booting. I wonder if it's caused by using various cleaners, including CCleaner, so that something is removed.
« Last Edit: July 16, 2011, 09:50:41 AM by Giraffe »
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Intel Core i5 5675C; 4GB DDR3 1600 RAM
Avast!: 2328; Comodo Firewall

bobo1

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Re: Fix Now
« Reply #4 on: July 16, 2011, 10:24:13 AM »
Biff & Girrafe.

Did you have another anti virus program previous to avast? before installing avast BIFF i need to know what op system you are using?. If you had ariva or norton/symantec/macafee you will need to use their removal tools.
« Last Edit: July 16, 2011, 10:29:03 AM by bobo1 »
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Offline Giraffe

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Re: Fix Now
« Reply #5 on: July 16, 2011, 11:16:09 AM »
My system is above; no other AV for months now and I do remove them completely, not just the uninstall utility.
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Offline Asyn

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Re: Fix Now
« Reply #6 on: July 16, 2011, 11:34:53 AM »
Quote from: Giraffe on July 16, 2011, 11:16:09 AM
My system is above; no other AV for months now and I do remove them completely, not just the uninstall utility.

Repair avast:
1. Control Panel - Add/Remove programs - avast!
2. Scroll down and click on 'Repair'.
3. Follow instructions.
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Biff

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Re: Fix Now
« Reply #7 on: July 17, 2011, 04:16:10 AM »
Quote from: bobo1 on July 16, 2011, 10:24:13 AM
Biff & Girrafe.

Did you have another anti virus program previous to avast? before installing avast BIFF i need to know what op system you are using?. If you had ariva or norton/symantec/macafee you will need to use their removal tools.

Hi there...thanks. I only had Avast, and had re-registered for the free 2nd year. Not sure what is going on. I also went to remove programs and clicked on repair, and got this message: Error processing packages, please use full update. I appreciate all of you helping me.
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Gargamel360

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Re: Fix Now
« Reply #8 on: July 17, 2011, 04:31:07 AM »
Quote from: Biff on July 17, 2011, 04:16:10 AM
Hi there...thanks. I only had Avast, and had re-registered for the free 2nd year. Not sure what is going on. I also went to remove programs and clicked on repair, and got this message: Error processing packages, please use full update. I appreciate all of you helping me.
Do what it says, then try a reinstall if that fails.
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ady4um

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Re: Fix Now
« Reply #9 on: July 17, 2011, 05:25:32 AM »
Quote from: Biff on July 17, 2011, 04:16:10 AM
I also went to remove programs and clicked on repair, and got this message: Error processing packages, please use full update. I appreciate all of you helping me.
Maybe it would be best to simply (re)download the latest stable free version of Avast from Avast's website and use the new setup.exe to (re)install. Then REBOOT and wait for the database to be updated automatically.

This should repair your installation and update the database too.
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Offline Giraffe

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Re: Fix Now
« Reply #10 on: July 17, 2011, 10:44:33 AM »
Well, I've done a new installation. Now to see if it happens again.
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W7 Pro SP1 32 bit
Intel Core i5 5675C; 4GB DDR3 1600 RAM
Avast!: 2328; Comodo Firewall
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