not happy with avast!

[igor]

Well, that might be partially right...

Really.

Well, I meant more from a philosophical point of view

[Asyn]

Well, that might be partially right...

Really.

Well, I meant more from a philosophical point of view

I see.

[nsm0220]

OK, so please contact g-data and ask them about it.

i all ready did told them to replace your 4.8 engine with another av engire

[igor]

OK, so... case closed.

[Asyn]

OK, so please contact g-data and ask them about it.

i all ready did told them to replace your 4.8 engine with another av engire

So, what did they answer you..?

[Asyn]

OK, so... case closed.

Way to go igor.
Close the topic.

[DavidR]

<snip>
im a customer of avast because im using gdata(engine b) and gdata is using avast! engine and people using gdata are your customers as well because your product is in there. think of as econ lesson       

Sorry but you are a customer of GData that is who you paid your money to. GData is a customer of avast, having licensed whatever avast engine they choose and signature updates, etc.

I think you have flunked economics 101:
Example - You purchase an OEM copy of windows7 OS when you buy your new system. That OEM copy of win7 is cheaper than a Retail copy of win7 as MS don't provide direct support for the OEM versions, that is provided by the OEM (Original Equipment Manufacturer) under the license agreement they have with MS to purchase/create OEM copies of the OS.

Microsoft's part in the deal is they Provide OS fixes and Security Updates, etc. support is provided by the OEM/reseller.

~~~~
This is no different to your situation.

[nsm0220]

OK, so... case closed.

Way to go igor.
Close the topic.

there is no winners in this case

[Asyn]

there is no winners in this case

Winner.. What do you want to win here..?

[Left123]

OK, so... case closed.

Way to go igor.
Close the topic.

there is no winners in this case

No more cookies.The fact that avast and gdata are using the same engine doesn't give you the benefit to be an avast customer.Sine you are using GDATA,you should have asked them for help etc etc,it's obvious.

[AdrianH]

there is no winners in this case

You need a spell checker ............. Whiners has an "h" and only one "n" .

[justinlee]

Maybe we need to start a new category... General arguments

[msgreyberry]

Maybe we need to start a new category... General arguments

+10000000

[bob3160]

It might be prudent for Avast to check with GDATA why they aren't using the latest engine
since by doing so, anything their program misses indirectly reflects back on Avast.
If Avast made the inquiry, it will probably get faster results that questions asked by their own customers.

Having said all of that doesn't change the fact that nsm0220 is not an Avast customer and should get this question
answered by GDATA.
Since we help people with all kinds of problems and many of them aren't avast! users, helping nsm0220 isn't such a sin. 

[nsm0220]

It might be prudent for Avast to check with GDATA why they aren't using the latest engine
since by doing so, anything their program misses indirectly reflects back on Avast.
If Avast made the inquiry, it will probably get faster results that questions asked by their own customers.

Having said all of that doesn't change the fact that nsm0220 is not an Avast customer and should get this question
answered by GDATA.
Since we help people with all kinds of problems and many of them aren't avast! users, helping nsm0220 isn't such a sin. 

you don't mind that we talk about this in a pm