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Author Topic: System won't boot after update!  (Read 4045 times)

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vampke

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System won't boot after update!
« on: July 17, 2011, 10:51:36 AM »
Hi guys,

I have just updated to the latest version. After downloading and installing Avast asked me to reboot the system (Win7 ultimate 64-bit). After rebooting the Win7 boot screen appeared as usual, then it disappeared (as it should) and the screen went to the desktop background. Nothing else is happening.
Is this a known issue? I can boot in safe mode (i am in it while writing this message).
Please help!

regards,
v.

addendum: after booting in safe mode and rebooting normally: the screen hung at the win7 boot screen.
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Offline nmb

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Re: System won't boot after update!
« Reply #1 on: July 17, 2011, 10:53:57 AM »
What other security software do you have on your system?
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vampke

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Re: System won't boot after update!
« Reply #2 on: July 17, 2011, 10:54:38 AM »
comodo firewall, that's all
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Offline nmb

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Re: System won't boot after update!
« Reply #3 on: July 17, 2011, 10:56:05 AM »
Quote from: vampke on July 17, 2011, 10:54:38 AM
comodo firewall, that's all

What if you uninstall it while you are in safe mode? and restart to normal mode.
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vampke

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Re: System won't boot after update!
« Reply #4 on: July 17, 2011, 10:58:56 AM »
uninstall what? Comodo?
I should not be uninstalling software to update other software?
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Offline nmb

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Re: System won't boot after update!
« Reply #5 on: July 17, 2011, 11:00:56 AM »
Quote from: vampke on July 17, 2011, 10:58:56 AM
uninstall what? Comodo?
I should not be uninstalling software to update other software?

Ya try uninstalling comodo. We just want to find out whether its a conflict between the two thats all. You can later install it back.
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vampke

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Re: System won't boot after update!
« Reply #6 on: July 17, 2011, 11:04:00 AM »
ok, I went to control panel->remove software->double click avast->update to latest version.
I rebooted and I can log in again.
Possibly an error with the update process?
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Offline nmb

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Re: System won't boot after update!
« Reply #7 on: July 17, 2011, 11:07:03 AM »
Quote from: vampke on July 17, 2011, 11:04:00 AM
Possibly an error with the update process?

We never know.. Is comodo defense+ installed? Probably it wouldn't have allowed the setup process to completely successfully? Its pretty hard to guess from here..
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60228

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Re: System won't boot after update!
« Reply #8 on: July 19, 2011, 10:51:32 AM »
Hi,

I have the same symptoms, unable to boot-up in Win7_64bit using COMODO firewall only.

and I have uninstall the avast under Win7 safe mode and Win7 reboot OK ! :)


Is it a fresh install of avast better than a updates ? ???

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Offline CraigB

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Re: System won't boot after update!
« Reply #9 on: July 19, 2011, 10:57:14 AM »
Quote from: 60228 on July 19, 2011, 10:51:32 AM
Hi,

I have the same symptoms, unable to boot-up in Win7_64bit using COMODO firewall only.

and I have uninstall the avast under Win7 safe mode and Win7 reboot OK ! :)


Is it a fresh install of avast better than a updates ? ???


As nmb said ! is defence+ installed ? you might have to install avast first then comodo with only the firewall ticked.
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