Author Topic: Some one Help me plz  (Read 5241 times)

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matboyler

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Re: Some one Help me plz
« Reply #15 on: July 19, 2011, 12:05:44 AM »
system: Executing:C:\Program Files\AVAST Software\Avast\vcredist_x86_SP1.exe /q
18.07.2011 23:03:34 system: Executed:C:\Program Files\AVAST Software\Avast\vcredist_x86_SP1.exe /q
18.07.2011 23:03:34 system: ERROR: VC redistributable check failed, error 0x000036B1
18.07.2011 23:03:34 system: Uninstalling aswTdi.sys
18.07.2011 23:03:34 system: Stopping service aswTdi
18.07.2011 23:03:34 system: OpenSCManager
18.07.2011 23:03:34 system: OpenService
18.07.2011 23:03:34 system: OpenService, errcode: 0x00000424
18.07.2011 23:03:34 system: Service aswTdi stopped, errcode: 0x00000424
18.07.2011 23:03:34 system: Couldn't uninstall the network component, result: 0x00000001.
18.07.2011 23:03:34 system: Service aswNdis uninstalled
18.07.2011 23:03:34 registry: Deleted registry: Software\AVAST Software\Avast
18.07.2011 23:03:34 registry: Cannot open reg. key:Software\Microsoft\Windows\CurrentVersion\App Paths\AvastUI.exe
18.07.2011 23:03:34 registry: RegLoadKey(HKEY_USERS, Av_S-1-5-18, C:\WINDOWS\system32\config\systemprofile\NtUser.dat)
18.07.2011 23:03:34 registry: RegUnloadKey
18.07.2011 23:03:34 registry: RegLoadKey(HKEY_USERS, Av_S-1-5-19, C:\Documents and Settings\LocalService\NtUser.dat)
18.07.2011 23:03:34 registry: Load registry hive ERROR_SHARING_VIOLATION
18.07.2011 23:03:34 registry: RegLoadKey(HKEY_USERS, Av_S-1-5-20, C:\Documents and Settings\NetworkService\NtUser.dat)
18.07.2011 23:03:34 registry: Load registry hive ERROR_SHARING_VIOLATION
18.07.2011 23:03:34 registry: RegLoadKey(HKEY_USERS, Av_S-1-5-21-1708537768-117609710-1801674531-1004, C:\Documents and Settings\mathew\NtUser.dat)
18.07.2011 23:03:34 registry: Load registry hive ERROR_SHARING_VIOLATION


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Offline DavidR

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Re: Some one Help me plz
« Reply #16 on: July 19, 2011, 12:12:56 AM »
OK, was the Install/uninstall carried out using an account with admin privileges ?
If not, that is a requirement.

If so because you have had uninstall issues, try following the clean install instructions in the order set out below.

Here is the process of a clean install:
- Download the latest version of avast AIS, 6.0.1203 (link in Reply #7 above) and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
  • 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.
  • 3. install the latest version, reboot.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

matboyler

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Re: Some one Help me plz
« Reply #17 on: July 19, 2011, 12:30:17 PM »
i did that i even found some avast stuff lurking in documents and settings/user/addlication data removed it with the cleaner made sure i was good and it still wont install and yes i am a admin

Offline DavidR

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Re: Some one Help me plz
« Reply #18 on: July 19, 2011, 02:59:11 PM »
I'm at a bit of a loss as to what else to suggest, as a clean install usually resolves issues in a corrupt installation, etc.

Looking back on your last post error "Load registry hive ERROR_SHARING_VIOLATION" which I would say is a Windows blocking error (what OS are you running ?), rather than an internal avast one.

Do you have any form of registry protection application or is it built into any other security application, firewall (which is ?)

What other security applications do you have installed ?
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?

Edit: Just did a google search on the error as it is something that was in the back of my head as being familiar, http://www.google.co.uk/search?q=Load+registry+hive+ERROR_SHARING_VIOLATION. The first hit is for the avast forum and there are a few other topics flagged in that entry, so you could check those and se if there is anything relevant.
« Last Edit: July 19, 2011, 03:02:43 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security