Author Topic: PC crashed in middle of Avast free 1203 installation  (Read 2608 times)

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nibby59

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PC crashed in middle of Avast free 1203 installation
« on: August 03, 2011, 12:41:42 PM »
Greetings to all,
I'm new to the forum and a have a thorny problem. A client of ours has Avast on his XP machine and it crashed in the middle of installing the update to the program, he now cannot uninstall it, the gui is missing, and the admin user in safe mode has lost its administrator rights!

It's a doozy! ???

Has anyone come across this problem? Is there a fix? or is it XP reinstall time?
Will the Avast uninstall doobry uninstall the program? Do I need the mythical 1203 patch? and will it ease my chocolate cravings? 8)

Thanks in advance,
Nikki

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

nibby59

  • Guest
Re: PC crashed in middle of Avast free 1203 installation
« Reply #2 on: August 03, 2011, 12:56:05 PM »
Thanks Asyn,
I will tell him about the uninstall utility, will uninstalling it fix the admin rights issue with his admin user?

Nikki


Offline Asyn

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Re: PC crashed in middle of Avast free 1203 installation
« Reply #3 on: August 03, 2011, 01:06:41 PM »
1. Thanks Asyn,
2. I will tell him about the uninstall utility, will uninstalling it fix the admin rights issue with his admin user?

1. You're welcome..!
2. Which avast..? Which version..? Which SP on XP..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

nibby59

  • Guest
Re: PC crashed in middle of Avast free 1203 installation
« Reply #4 on: August 03, 2011, 03:07:08 PM »
Asyn,
its Avast 6 1203.0(free)  windows XP sp 3

Nikki