Author Topic: Problem Re-Registering  (Read 2077 times)

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Offline tjharring

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Problem Re-Registering
« on: August 04, 2011, 08:10:45 PM »
I have used Avast free for a number of years and have never had a problem. I am currently using version 6.0.1203. I am receiving a message that my license will expire in 27 days. So I go to the maintenance tab and click registration, I click the register now button and a form opens asking for my name, location, and a final question that changes each time the form is opened. I enter the information requested, and click the register for free license button, and warning box opens that says, "Please complete the following form." and it brings me back to the entry form with my name and location still in it. I have tried to reboot the system. Try to register with no other programs running.

Any ideas?

Offline DavidR

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Re: Problem Re-Registering
« Reply #1 on: August 04, 2011, 08:22:05 PM »
I'm not familiar with this new re-registration, but are all fields completed, any email address entered valid, etc. ?

What other security software do you have installed and what is your firewall ?
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.6.2420 (build 20.6.5495.561) UI-1.0.541/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline mag

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Re: Problem Re-Registering
« Reply #2 on: August 04, 2011, 08:26:37 PM »
and a final question that changes each time the form is opened.
I'm intrigued - what sort of questions?

Offline Hugob33

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Re: Problem Re-Registering
« Reply #3 on: August 05, 2011, 08:45:04 PM »
I am glad I ran into this question [or problem], because I have had the same darn message for the past week and I can't seem to do any thing to make it go away. Just like yourself, I did all those things too.  So, If you get an answer or solution, PLEASE let me know  or post it here.
Thanks, Hugob33.

Offline Asyn

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Re: Problem Re-Registering
« Reply #4 on: August 05, 2011, 08:50:32 PM »
Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.544] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0