Author Topic: Hackshield and Avast  (Read 14274 times)

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Nikola1402

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Hackshield and Avast
« on: July 27, 2011, 09:36:16 PM »
Is anyone having the problem of avast blocking Hackshield??
I tried to disable the shields but that did not help...
Any solutions?? :/

Offline pk

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Re: Hackshield and Avast
« Reply #1 on: July 27, 2011, 11:21:34 PM »
Hackshield's authors wrote us they already fixed the problem - when you're going to run your online game, it usually updates itself, so their patch should be applied on your game, I think.

I tried e.g. Vindictus game (XP SP3) and after updating it was working correctly.

What's your OS and the name of the game? Thanks.

Nikola1402

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Re: Hackshield and Avast
« Reply #2 on: July 28, 2011, 12:15:30 AM »
Hmm its two games Maplestory and Dragon Nest..

Running on Windows XP SP3

Offline pk

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Re: Hackshield and Avast
« Reply #3 on: July 28, 2011, 12:17:58 AM »
all right, we'll try to simulate it tomorrow in our lab -- I will let you know what we find.

Nikola1402

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Re: Hackshield and Avast
« Reply #4 on: July 28, 2011, 12:20:59 AM »
Ok.. Thanks  ;D

Nikola1402

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Re: Hackshield and Avast
« Reply #5 on: July 28, 2011, 03:50:10 PM »
BUMP...

Offline pk

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Re: Hackshield and Avast
« Reply #6 on: July 28, 2011, 03:51:59 PM »
Ouch,

I installed MapleStory on my XP system and it's working okay with the latest version of avast ???

Nikola1402

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Re: Hackshield and Avast
« Reply #7 on: July 29, 2011, 09:40:47 AM »
Well it does not work for me...

Offline pk

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Re: Hackshield and Avast
« Reply #8 on: July 29, 2011, 11:09:17 AM »
what's your avast version? free/pro/ais?

Nikola1402

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Re: Hackshield and Avast
« Reply #9 on: July 29, 2011, 11:12:39 AM »
Avast Free v6.0.1203

Nikola1402

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Re: Hackshield and Avast
« Reply #10 on: August 01, 2011, 02:06:53 PM »
BUMP...  :(

Nikola1402

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Re: Hackshield and Avast
« Reply #11 on: August 01, 2011, 04:18:52 PM »
Still nothing...
When will this get fixed!!!  ??? ???

Gargamel360

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Re: Hackshield and Avast
« Reply #12 on: August 01, 2011, 06:08:35 PM »
If they can't reproduce the problem themselves, it can be pretty hard (as in, impossible) to narrow down the cause. 

Are you actually running the latest versions of both Avast! and the game?

Nikola1402

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Re: Hackshield and Avast
« Reply #13 on: August 01, 2011, 07:37:45 PM »
Yes...
And i run a little test and when i removed avast! game runs fine...
« Last Edit: August 01, 2011, 08:19:11 PM by Nikola1402 »

K.S.D.

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Re: Hackshield and Avast
« Reply #14 on: August 04, 2011, 01:27:01 AM »
same problem here... :-\
i play "combat arms".....
or should i say "i used to"....
now i can't!! ::)
troubleshooting with game's support team (by giving them the error message of hackshield/game error report)
concluded that the Hackshield/game can not communicate with my pc (connection problem)
i can do anything else through internet as always but i can not play/run that game

i turned off my "windows defender" -> nothing
i set exceptions to windows xp sp3 (original) firewall -> nothing
and the entire "nexon" folder (game installation folder) to avast free exceptions ->nothing
turned off sandbox -> nothing
turned of all shields/protection -> nothing
all above together and separate and in various combinations -> nothing
i even troubleshooted my adsl with my isp -> adsl ok


uninstalled avast -> i was able to play/run the game...
i exited the game with alt+tab and reinstalled avast, re-entered game and i was able to play and chat in-game normally....
exited/shutdown the game and re-launched it -> ok !!

i hoped that fixed it but

after the next pc shutdown and start up....
i -once more- can't run/play the game.....

ask any other info.if any needed - i will do my best to provide it to you....

i hope this thing get solved because i am just about to uninstall avast for good....

 :-\ and i am not threatening anybody , i am just stating my mind....
( :-[i am just a free user ,so they don't have anything to lose if i stop using it....threatening in this case is useless :-[)
i will be sad if it comes to that though :'( (uninstalling Avast for good -that is). i have been an avast user since
 ??? - well i thing it is -
2007 (!?!?!?) and i was satisfied with the simplicity and effectiveness of the program....
lite and hard at the same time....

(sorry for any misspellings.... :-[)
« Last Edit: August 04, 2011, 02:40:48 AM by K.S.D. »