Author Topic: How to restart Avast  (Read 2844 times)

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Offline ddoctor

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How to restart Avast
« on: August 04, 2011, 06:32:23 PM »
I believe a current infection has shut down avast. I have a red 'x' through the icon and when I open it it says that service has stopped. I am unable to manually restart the program. Also it appears that preboot scan is disabled somehow. I am trying to get rid of the infection currently but any suggestions would be appreciated. I am using avast internet security 6, windows xp sp3

Offline SHARKY7SHARKY

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Re: How to restart Avast
« Reply #1 on: August 04, 2011, 07:04:53 PM »
Try doing a repair of Avast go to add & remove programs click uninstall Avast scroll down to repair. Try a scan with Malewarebytes also.

Offline ddoctor

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Re: How to restart Avast
« Reply #2 on: August 04, 2011, 07:56:16 PM »
Well definitely there are viruses. I removed a bunch with both malwarebytes and avast manually in safe mode, but unfortunately I tried to repair avast as you suggested and it still cannot be turned on

Offline Pondus

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Re: How to restart Avast
« Reply #3 on: August 04, 2011, 08:32:09 PM »
let essexboy check if you are clean, then try a reinstall..

follow the guide here  http://forum.avast.com/index.php?topic=53253.0
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline ddoctor

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Re: How to restart Avast
« Reply #4 on: August 04, 2011, 11:41:27 PM »
I could not upload the OTS file because it was too large! Could not zip it either! So after I removed the viruses with MBAM I just did a clean install in safe mode. Seems to be fine now

Offline Pondus

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Re: How to restart Avast
« Reply #5 on: August 04, 2011, 11:44:35 PM »
post it here  http://www.mediafire.com/   and then post the download link here
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline ddoctor

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Re: How to restart Avast
« Reply #6 on: August 05, 2011, 01:31:41 AM »
Fair enough. Here is the link to the OTS file: http://www.mediafire.com/?esjaq8di4rhb3jd