lost license

[vecchio]

Hi
I have purchased a ais license code about year ago
Ehe license will expires only in 2013
The problem ia i dont use the email of the purchase anymore
IS there a way to get my licence details again?
I have formatted the comp and dont have license backups
Please help

[DavidR]

You will have to contact sales (at) avast (dot) com and copy and paste your post above into the email.

Give your previous email address and rough date of purchase. That should help them find it, then you only have to get over the hurdle of proving that you are who you say you are and the legit owner of that license so they can send it to your new email.

[vecchio]

Hi
I have all the info,but should i write a support ticked with this info?
Or what?
Thanks dave
I can post this on forum if it helps
Thanks

[Asyn]

I have all the info,but should i write a support ticked with this info?

Send the info to the email address provided by Dave.
No need to post this openly on the forum.

[DavidR]

I have all the info,but should i write a support ticked with this info?
Or what?
Thanks dave
<snip>

You're welcome.

I would go direct to those that have access to the information (e.g. the email address I gave) as support would be likely to take longer as they would effectively have to hand it off, get the info and then reply.

[vecchio]

I have all the info,but should i write a support ticked with this info?
Or what?
Thanks dave
<snip>

You're welcome.

I would go direct to those that have access to the information (e.g. the email address I gave) as support would be likely to take longer as they would effectively have to hand it off, get the info and then reply.

Thanks i have wrote
Let me cross my fingers
I am so idiot

[Para-Noid]

Or use this link http://www.avast.com/resend-license-paid.php 

[Asyn]

Or use this link http://www.avast.com/resend-license-paid.php 

He can't.

The problem ia i dont use the email of the purchase anymore

[DavidR]

If you read the first post in the topic you will see why this won't work.

<snip>
The problem ia i dont use the email of the purchase anymore
<snip>

Which is where the resend license goes.

[vecchio]

As i sayd, i dont use the email of the purchased moment anymore and by the link you have provide me 
seems they only will sent the detaild to the email used of the moment of purchasing
Thanks

[vecchio]

i am so idiot

[Asyn]

i am so idiot

Why...

[vecchio]

i am so idiot

Why...

For not keep my own license
Sorry
nothing personal

[Asyn]

For not keep my own license

I see.
But you should stop calling yourself an i....
I'm quite sure that your issue can be solved.

[Para-Noid]

For not keep my own license

I see.
But you should stop calling yourself an i....
I'm quite sure that your issue can be solved.

+1 Nothing is worse than not asking. Giving up is not a solution. Working on a solution is a positive step...always.