Author Topic: All Shields Disabled!!!!!  (Read 8013 times)

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soulbee1

  • Guest
Re: All Shields Disabled!!!!!
« Reply #15 on: August 09, 2011, 04:32:12 AM »
I have a feeling there may be a hidden bugger on my laptop ..
- received error during installation
- unable to register from the software... waiting for email with registration license

 but the latest version seems to be operational... the virus pattern is current.
Thank you Avast for your support..
and to MKolbe, DavidR, ady4um for offering to help.

i think i am screwed with this virus that no one can detect.
I tried bitdefender and micro trend's free virus scan.. they could not find anything either ..
I hate to have to wipe the computer out..
any other suggestions would be greatly appreciated
again I apologize for my previous posting...

ady4um

  • Guest
Re: All Shields Disabled!!!!!
« Reply #16 on: August 09, 2011, 05:19:24 AM »
I have a feeling there may be a hidden bugger on my laptop ..
- received error during installation
- unable to register from the software... waiting for email with registration license

 but the latest version seems to be operational... the virus pattern is current.
Thank you Avast for your support..
and to MKolbe, DavidR, ady4um for offering to help.

i think i am screwed with this virus that no one can detect.
I tried bitdefender and micro trend's free virus scan.. they could not find anything either ..
I hate to have to wipe the computer out..
any other suggestions would be greatly appreciated
again I apologize for my previous posting...

@soulbee1,

I would recommend first of all, get a good sleep so to take it easy and calm :).

Boot again into Windows Safe Mode and clean again your Avast installation. It is not a good start if your current installation has failed or "glitched".

Download the latest Free Stable version of Avast. The Free edition is not the same as the trial versions of Avast Pro or Avast Internet Security (AIS).

I suggest the Stable Free Edition so to find out if something else is wrong in your system. If you can't successfully install and register the Free Edition, then the same would happen with the trials of Pro/AIS (or the paid versions for that matter).

The problems you described might be related to something else, or they might be something "of that moment" and it won't come back.

Try first the simple steps I wrote here, and we'll see how to continue from that point. If the issue is not resolved, please come back, open a NEW topic with your report so we can concentrate in your specific issue.

delta925

  • Guest
Re: All Shields Disabled!!!!!
« Reply #17 on: August 10, 2011, 11:36:47 PM »
Download free version 5.1.889 from here
http://www.filehorse.com/download-avast-antivirus/7290/old-versions/

Download the definition file from here
http://www.avast.com/download-update

Disconnect from the internet.
Uninstall your installation.

Reboot - stay disconnected from the internet.

Install free version 5.1.889
Run the update file.

All shields should be running

Set to update definitions automatically but never to update the program.

Connect to the internet.

Complete the form to get 12 moth key sent to your email.
http://www.avast.com/registration-free-antivirus.php