Author Topic: Improvement in the sending of avast! chest ? (RESOLVED)  (Read 3203 times)

0 Members and 1 Guest are viewing this topic.

Mr.Agent

  • Guest
Improvement in the sending of avast! chest ? (RESOLVED)
« on: August 13, 2011, 06:06:22 PM »
Asyn did give me a idea is it possible to add a support for sending a URL false positive in the chest ?
« Last Edit: August 13, 2011, 06:12:30 PM by Mr.Agent »

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37161
  • Not a avast user
Re: Improvement in the sending of avast! chest ?
« Reply #1 on: August 13, 2011, 06:10:56 PM »
as i said in the other topic, put the url(s) in a notepad file and send it from chest

name the file "malware_URLs"

Mr.Agent

  • Guest
Re: Improvement in the sending of avast! chest ?
« Reply #2 on: August 13, 2011, 06:12:19 PM »
Ok Pondus i did see very late before creating this topic sorry. I make it as resolved but in same time its dont mean for avast! to see if its a way to make it easier.

Mr.Agent

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Improvement in the sending of avast! chest ? (RESOLVED)
« Reply #3 on: August 13, 2011, 06:20:28 PM »
Asyn did give me a idea is it possible to add a support for sending a URL false positive in the chest ?

Well, I didn't talk about FPs..!! ;)
As we can submit URL FPs here: http://www.avast.com/contact-form.php?loadStyles
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Mr.Agent

  • Guest
Re: Improvement in the sending of avast! chest ? (RESOLVED)
« Reply #4 on: August 13, 2011, 06:21:44 PM »
Asyn did give me a idea is it possible to add a support for sending a URL false positive in the chest ?

Well, I didn't talk about FPs..!! ;)
As we can submit URL FPs here: http://www.avast.com/contact-form.php?loadStyles

Oh my bad... Well i think you both owned me now. "Dead" ;D

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Improvement in the sending of avast! chest ? (RESOLVED)
« Reply #5 on: August 13, 2011, 06:27:42 PM »
Oh my bad... Well i think you both owned me now. "Dead" ;D

Well, not really, I just checked the link and there's a new entry...!!!!

Report of undetected malware

Great..!! :) Thanks for that..!!
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 87069
  • No support PMs thanks
Re: Improvement in the sending of avast! chest ? (RESOLVED)
« Reply #6 on: August 13, 2011, 07:33:47 PM »
Unfortunately the latest addition won't allow for the inclusion of an undetected malicious site (without a file), I tried a test and that failed.

So you would have to create a notepad file with the URL inside as a work around, if you are going to have to do this, you might just as well send an email.

So it still doesn't cater for reporting Undetected malicious/phishing sites only reporting FPs on sites. Essentially it is using the old methods, sending an email to virus (at) avast (dot) com (no attachment as there is no physical file) outlining the issue and giving the URL in the body of the email.

The email Subject is probably more crucial as I would say it still has to be called 'Undetected Malware' for it to be filtered within the receipt system for action. I would go further and include 'Network Shield' in the subject to further define the problem and possibly attract attention. So the subject would be something like "Undetected Malware - Network Shield - Phishing/Malicious site" (whichever is applicable), without the Quotes.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Improvement in the sending of avast! chest ? (RESOLVED)
« Reply #7 on: August 13, 2011, 07:39:04 PM »
Unfortunately the latest addition won't allow for the inclusion of an undetected malicious site (without a file), I tried a test and that failed.

Thanks for testing and reporting back here Dave..!!
Maybe they'll include another option in the future, as they did for the FP site submisson, let's see. At least, it's an improvement. :)
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 87069
  • No support PMs thanks
Re: Improvement in the sending of avast! chest ? (RESOLVED)
« Reply #8 on: August 13, 2011, 07:44:40 PM »
Hopefully they will add it, as it would be no different to the process of reporting an FP in a website, which is catered for in the existing contact form.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security