Author Topic: Help please! Avast not sending Virus Email to Virus Chest Windows 7  (Read 1849 times)

0 Members and 1 Guest are viewing this topic.

Offline macofmac

  • Newbie
  • *
  • Posts: 1
I have 2 computers both which have the free version of Avast 6 installed. One has Windows Vista and this works fine. I have recently being receiving numerous emails on both computers from a UPS Notification with a zip file that appears to be harmful. On the computer with Windows Vista, these emails are automatically sent by Avast to the Virus Chest. On the computer with Windows 7 these are going into my inbox even though I have my security setting at high and have marked them as junk. I have also noticed that on Windows 7 I do not get the Avast Information Pop Up Box advising me that updates have been made. As far as I can see, all the settings are the same for Avast on both computers. Can anyone advise me what to do?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: Help please! Avast not sending Virus Email to Virus Chest Windows 7
« Reply #1 on: August 16, 2011, 12:56:29 PM »
is it the same mail account on both computers....

are you sure avast is scanning incoming mail, do you have the same settup in the mail program ?

Online bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48551
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Help please! Avast not sending Virus Email to Virus Chest Windows 7
« Reply #2 on: August 16, 2011, 03:48:36 PM »
is it the same mail account on both computers....

are you sure avast is scanning incoming mail, do you have the same settup in the mail program ?
Can't catch it on one and not the other unless what Pondus states is what's happening.  ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet