Can't ever get rid of this virus, please i need help

[DavidR]

Depending on your OS and settings, those folders may be hidden. You would need to change the windows explorer, Tools, Folder options, not to Hide files and folders.

Also, the avastUI, Scan Computer, selected scan (Quick/Full, etc.) More details, Settings, Report File, Generate report file option would have to be checked.

[Bassem]

ah should have known that before i did the full scan and the pic cant change its size, i did another full scan and nothing is infected now, what should i do 

[essexboy]

Could you now run a fresh OTL scan selecting all usersand running the quick scan

[Bassem]

scan complete

[essexboy]

Looks like you may have been lucky - are you experiencing any problems ?

[Bassem]

no problems at all, thanks for the help everyone 

[essexboy]

I would recommend that you update to SP3 to ensure your system security

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [purity]
  [emptytemp]
  [EMPTYFLASH]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself.  We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[Bassem]

how bout SuperAntispyware pro

[Pondus]

it is good, but Malwarebytes seems to detect a bit more....or faster on the latest malware

i have both

[essexboy]

'Tis not a problem and a backup is good as MBAM is now being targeted as well as AV's

[Bassem]

ok then...i'll be using SuperAntispyware & upgrading to sp3

[Bassem]

ive detected a problem, the screen's color at random times changes then comes back again, is that a worm virus or just my monitor? 

[DavidR]

Sounds more like a hardware issue than any malware that I'm aware of.

Graphics card, Monitor, heat can also have an impact on the graphics card.

[Bassem]

no wonder the pc is very old, but upgrading the graphic card should solve it?

[DavidR]

Not necessarily if it isn't the graphics card that is failing. That is the problem with hardware faults they are hard to pin down.