Author Topic: blue screen  (Read 1809 times)

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maurizio3329

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blue screen
« on: September 04, 2011, 12:22:31 AM »
Hi, I have sometimes caused by a blue screen as you had read from minudump of my pc. Can anyone help me?

I used a program (MemTest) and says it is ok. In the windows error reporting (minidump) there is written:
 
Bug Check String: IRQL_NOT_LESS_OR_EQUAL
 Caused By Driver: aswTdi.SYS
 Caused By Address: aswTdi.SYS + 2ca1
 File Description: avast! TDI Filter Driver
 Product Name: avast! Antivirus System

who can I contact?
 thanks

Offline DavidR

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Re: blue screen
« Reply #1 on: September 04, 2011, 12:27:47 AM »
What version of avast are you using and what is the build number, e.g. 6.0.1203 ?

What other security software do you have installed ?
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline pk

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Re: blue screen
« Reply #2 on: September 04, 2011, 03:36:42 PM »
There was a bug in aswTdi.sys in 1203 - and it was fixed in beta 1279.

Offline DavidR

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Re: blue screen
« Reply #3 on: September 04, 2011, 04:21:25 PM »
Thanks for the information pk.

@ maurizio3329
The current beta is quite stable, certainly on my system. So if you want to try it, see this topic, http://forum.avast.com/index.php?topic=83583.0 for information and download links. Or you can wait for the official program update release, which hopefully shouldn't be too long.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security