Author Topic: Time to find another anti-virus vendor............  (Read 9875 times)

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Offline Lisandro

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Re:Time to find another anti-virus vendor............
« Reply #15 on: November 07, 2004, 06:27:29 PM »
Did you try to get direct support (phone) from Alwil?  ::)
What were your problem that we can't solve?
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S.Z.Craftec

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Re:Time to find another anti-virus vendor............
« Reply #16 on: November 07, 2004, 06:38:11 PM »
No don't get us wrong cnw... we were just saying those facts out loud... I really wish you good luck (it's not sarcastic), but I'm sure you'll never have support like this with Norton...

Cheers !

Offline rhuds13

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Re:Time to find another anti-virus vendor............
« Reply #17 on: November 07, 2004, 09:24:37 PM »
I have used Norton, PcCillin, AVG, and few others but finally stuck with Avast. The reason I went with Avast is it`s the only one that really scans DivX files. If you click to scan and it takes less that a second to do 700 mgs file then nothing was scan. But with Avast try the same file and watch it go. There are other files that Avast was able to check that Even Norton 2004 would not even try.

Offline bob3160

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Re:Time to find another anti-virus vendor............
« Reply #18 on: November 07, 2004, 10:02:21 PM »
cnw:
Quote
Norton doesn't have a cool forum like this though - oh well.
Your right but, it does have a nice strangle hold on your system. That's what made me give it up in the first place.
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techie101

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Re:Time to find another anti-virus vendor............
« Reply #19 on: November 07, 2004, 11:41:52 PM »
cnw,

It is unfortunate that we could not resolve your problem at this time.  Avast is an excellent product.  

Avast 4.5 is almost ready for final release.  Keep it in mind for the future if you run into trouble with, or are unhappy with Norton.

Best Wishes,
Techie101

ezebob

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Re:Time to find another anti-virus vendor............
« Reply #20 on: November 08, 2004, 02:17:27 AM »
It is unfortunate that you have had these problems.  I, on the other hand have been using Avast since the Avast 32 version and I recommend it to all my customers.  It may not be the best but you will always get an answer from the support team or from the forum.  Unlike other AV's Avast is not afraid to admit its problems or short comings and then fix same.  I recall when I first installed this program (Avast 32) that I had some questions and sent any e-mail at an ungodly  hour only to receive a prompt reply (30 minutes or less) from none other than the president of the company.  His response was accurate and to the point.  I have been a supporter ever since.  Avast has kept my and all of my customer’s systems clean since.  It has only been in the last year that forums I visit have not flamed me for recommending Avast as a product that is much superior to anything that is available free or paid for.  Your troubles may be real but I doubt that Avast is the cause.  I sincerely hope that you clean your system and then protect it with Avast.  Might I suggest that you download the FREE Avast cleaner program to remove your infections along with the FREE Ad-Aware and Spybot to rid your system of infections?  Avast is and will continue to be a superior product because of forum's like this.  Allow the experts here to help you.  They can and will provide all the help you need.  This is a family gathering place and we are all brothers and sisters in the battle.  Your comments do not reflect the reality of the level of help and support available here on the forums and directly from Alwil support.  I stand by my support for Avast despite your statements because I and many others have experienced the very opposite.  Please allow those that can and will help the opportunity to do so..

galooma

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Re:Time to find another anti-virus vendor............
« Reply #21 on: November 08, 2004, 05:58:08 AM »
wow    greetings bob  :)