Author Topic: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **  (Read 141890 times)

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grant59

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #150 on: September 24, 2011, 06:15:35 AM »
Warning, computer numpty here!
I paid for the new upgrade yesterday.
I'm using Windows XP.
There was a problem during first installation, so I uninstalled and reinstalled.
Whenever I connect to the net now, I get a popup stating "recovered from a serious error". I send the report but am redirected to a Microsoft page suggesting I "consider a BIOS upgrade".
I called the Avast helpline number and was informed that I could have malware or similar on my computer. I was then offered a 12 month Technical Support Package for $190 AUS. It was put to me that accepting their offer was cheaper than the competition, I was then asked if I knew the cost of purchasing a new computer? Hard sales!
Is this company, "Bomgar", really the Avast Tech Support? After informing them that I cannot afford this offer, I was basically left to fend for myself.
So, can anyone suggest how to solve the initial problem, and secondly, is this really what happens when customers have a problem? Finally, does this appear a problem with Windows or Avast? I only had this problem after upgrading yesterday.

ady4um

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #151 on: September 24, 2011, 09:17:20 AM »
@grant59,

If Avast *IS* working, but you are worried about some malware, please start your own new topic under the "Worms and Virus" forum section.

If Avast is not even working, please start your own new topic in the Avast Free/Pro/Suite section.

You will receive better help posting a new topic, in the adequate section, than posting in this one.

giuseppe2

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #152 on: September 24, 2011, 12:31:24 PM »
 :(  salve, da un po di tempo ho problemi con gli aggiornamenti. Avevo già aggiornato precedentemente a questa versione, ma improvvisamente, non mi avvia più gli aggiornamenti delle definizioni virus poichè mi dice che è impossibile collegarsi al server "...download315.avast.com" , visualizzando ad ogni tentativo numeri di server diversi unitamente ad indirizzi IP in Up-date dalla porta 80. Per Vs. conoscenza ho installato anche il Firewall Ashampoo, ma anche disattivandolo mi da lo stesso problema. Ho già eseguito (così come letto su un post del forum) la tool di disinstallazione in modalità provvisoria e reinstallato l'antivirus, ma continuo ad avere gli stessi problemi. Come Browser utilizzo Google Chrome. Ribadisco che l'antivirus funziona bene e sono solo gli aggiornamenti che nn posso effettuare. Desideravo gentilmente sapere da Voi quali potrebbero essere le cause e come risolvere questo problema. Grazie

ady4um

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #153 on: September 24, 2011, 01:00:02 PM »
:(  salve, da un po di tempo ho problemi con gli aggiornamenti. Avevo già aggiornato precedentemente a questa versione, ma improvvisamente, non mi avvia più gli aggiornamenti delle definizioni virus poichè mi dice che è impossibile collegarsi al server "...download315.avast.com" , visualizzando ad ogni tentativo numeri di server diversi unitamente ad indirizzi IP in Up-date dalla porta 80. Per Vs. conoscenza ho installato anche il Firewall Ashampoo, ma anche disattivandolo mi da lo stesso problema. Ho già eseguito (così come letto su un post del forum) la tool di disinstallazione in modalità provvisoria e reinstallato l'antivirus, ma continuo ad avere gli stessi problemi. Come Browser utilizzo Google Chrome. Ribadisco che l'antivirus funziona bene e sono solo gli aggiornamenti che nn posso effettuare. Desideravo gentilmente sapere da Voi quali potrebbero essere le cause e come risolvere questo problema. Grazie

Italiano : http://forum.avast.com/index.php?board=26.0 AND "new topic"

Offline Asyn

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #154 on: September 24, 2011, 04:45:08 PM »
Italiano : http://forum.avast.com/index.php?board=26.0 AND "new topic"

@giuseppe2: Click here: http://forum.avast.com/index.php?action=post;board=26.0

Edit: Sorry, I don't speak Italian, but Ashampoo firewall is not compatible with avast..!!
« Last Edit: September 24, 2011, 04:47:26 PM by Asyn »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Dch48

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #155 on: September 24, 2011, 11:17:40 PM »
The Ashampoo free firewall was discontinued at least 3 years ago and is not supported or updated any more. It also is only compatible with older Windows versions. This from their site:
Quote
Supported Operating Systems:

 Windows® 2000 (Service Pack 4) and Windows® XP (Service Pack 2).

 

gdiloren

  • Guest
Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #156 on: September 24, 2011, 11:51:32 PM »
:(  salve, da un po di tempo ho problemi con gli aggiornamenti. Avevo già aggiornato precedentemente a questa versione, ma improvvisamente, non mi avvia più gli aggiornamenti delle definizioni virus poichè mi dice che è impossibile collegarsi al server "...download315.avast.com" , visualizzando ad ogni tentativo numeri di server diversi unitamente ad indirizzi IP in Up-date dalla porta 80. Per Vs. conoscenza ho installato anche il Firewall Ashampoo, ma anche disattivandolo mi da lo stesso problema. Ho già eseguito (così come letto su un post del forum) la tool di disinstallazione in modalità provvisoria e reinstallato l'antivirus, ma continuo ad avere gli stessi problemi. Come Browser utilizzo Google Chrome. Ribadisco che l'antivirus funziona bene e sono solo gli aggiornamenti che nn posso effettuare. Desideravo gentilmente sapere da Voi quali potrebbero essere le cause e come risolvere questo problema. Grazie
Verifica la tua validità di licenza. Se è "free" o pagante o se il tuo "trial" è scaduto. Scarica l'utima versione di Avast free, desinstalla completamente dal Control Panel in Safe mode, boot, e reinstalla. Consiglio vivamente l'uso di Private Firewall, funzionna benissimo con avast. Attento a dire "si" per Avast a tutte le domande del tuo firewall la prima volta. Un solo firewall ed un solo AV. 8)

Offline zenzor

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #157 on: September 26, 2011, 11:32:24 AM »
How do I uninstall the old one? Can't find under Add/Remove programs (XP).
« Last Edit: September 26, 2011, 12:14:05 PM by zenzor »

yourgeekfriend

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #158 on: September 26, 2011, 03:35:20 PM »
Hi,

- Stability improvements in aswSP.sys

^ I've had a few machines in over the last couple of days that blue screen on the above file, is this fix intended to fix this specifically?

cheers
Shaun

Offline Asyn

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #159 on: September 27, 2011, 08:14:29 AM »
How do I uninstall the old one? Can't find under Add/Remove programs (XP).

Follow instructions here: http://www.avast.com/uninstall-utility
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Nesivos

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #160 on: September 28, 2011, 03:37:43 PM »
Updated late last night to the new RTW version of Firefox 7.0. (You are currently on the Release Update Channel :))

WebRep and Real-Time Shields are working fine.

By the way for those that use AIS and Thunderbird, Thunderbird 7.0 is also now a RTW.

azwan

  • Guest
Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #161 on: September 29, 2011, 03:02:47 AM »
avast 6.01289 also problem for me .i use win 7 starter.. problem blue screen error.memry dump

Offline DavidR

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #162 on: September 29, 2011, 01:04:09 PM »
I use win7 starter on my acer netbook without problem. Best to start a new topic of your own and give more details (what you were doing, BSOD information, etc.) and upload dump files to avast, more information on that in your new topic, http://forum.avast.com/index.php?board=2.0 and click the New Topic button.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline dimadr

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #163 on: September 29, 2011, 05:30:37 PM »
Hi.
Today all of the Avast installing packages were updated. (Their digital signatures are dated 29 September 2011 1:11 AM)
Could you please provide me with the information about changes in these new packages?
Thanks in advance.

Offline DavidR

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Re: ** INTRODUCING: New Official Avast Program Update 6.0.1289 **
« Reply #164 on: September 29, 2011, 05:52:51 PM »
You don't say what files these digital signatures relate.

If it is an installation file only (setup_av_free.exe, etc.) then the virus definitions inside would be periodically updated or you could be installing the latest avast version but a very old. So the act of updating the contents would require the digital signature to be updated also.

I have an old version of the installation file for 6.0.1289 and that was digitally signed on the 6th September 2011. Hover over the installation file and it will tell you what the program versions.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security