Author Topic: HTML:Iframe-inf alert on UStream (False positive?)  (Read 11267 times)

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Offline Asyn

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #15 on: November 01, 2011, 07:54:00 PM »
ustream dont have any contact form
they dont care
they are just interested to sell advertising

Well, nothing else to suggest then, sorry.
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Offline polonus

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #16 on: November 01, 2011, 10:47:30 PM »
Hi Asyn & tiptopweb,

There is a contact given: japanATustream.tv  ,attn. Tomotaka Nakagawa, Chief Executive Officer of Ustream Asia (previously consumer PC developer for HP Japan. Mail him and he might know who to contact there,

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Firefly24

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #17 on: November 02, 2011, 04:57:36 AM »
I found an email address for feedback: feedback@ustream.tv
Or maybe posting somewhere on the forum might be of use: http://www.ustream.tv/forum/

So should those of us who got this alert be concerned? When I did a scan I found nothing (and there are no further symptoms aside from the alert), so is it safe to assume that Avast successfully blocked the threat?
« Last Edit: November 02, 2011, 04:59:57 AM by Firefly24 »

afertig

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #18 on: November 17, 2011, 05:17:20 PM »
Hi, Alden from Ustream here. 

Thanks for reporting this and mentioning it on the Avast forums.  I confirmed with our Ad Operations and Security lead that there was an ad unit that had been given to us from a network ad source that was triggering the alert.  This ad source has been removed and the problem was identified and remedied immediately.  If Avast has not yet rescanned and updated this, I am in the process of contactig Avast so we can make sure no further alerts are triggered, as there is no harmful content on our site. 

Firefly24

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #19 on: November 17, 2011, 07:36:06 PM »
Thank you very much for your reply, Alden! I am glad that the situation has been taken care of. =)

Offline DavidR

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #20 on: November 17, 2011, 07:39:53 PM »
Hi, Alden from Ustream here. 

Thanks for reporting this and mentioning it on the Avast forums.  I confirmed with our Ad Operations and Security lead that there was an ad unit that had been given to us from a network ad source that was triggering the alert.  This ad source has been removed and the problem was identified and remedied immediately.  If Avast has not yet rescanned and updated this, I am in the process of contactig Avast so we can make sure no further alerts are triggered, as there is no harmful content on our site. 

You can use the contact form, link in this post, http://forum.avast.com/index.php?topic=87622.msg703502#msg703502 and ask for a site review, etc.
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afertig

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #21 on: November 21, 2011, 06:08:28 PM »
Thanks David, All

I contacted Avast and confirmed that now a scan finds nothing for Ustream, which confirms there is no threat on the site. 

Thanks for alerting about this and for your excellent service and support. 

Offline Asyn

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #22 on: November 21, 2011, 06:19:38 PM »
You're welcome..!
And thanks for the feedback.
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Offline DavidR

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Re: HTML:Iframe-inf alert on UStream (False positive?)
« Reply #23 on: November 21, 2011, 06:27:24 PM »
Thanks David, All

I contacted Avast and confirmed that now a scan finds nothing for Ustream, which confirms there is no threat on the site. 

Thanks for alerting about this and for your excellent service and support. 

No problem, glad I could help.

A belated welcome to the forums.
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