Author Topic: [6.0.1289] BSOD of aswFW.sys and browsing speed degration  (Read 21438 times)

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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #15 on: September 29, 2011, 03:14:36 AM »
The lack of support hurts me... :'(
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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #16 on: September 29, 2011, 11:54:58 PM »
I've got another BSOD. Should I upload? Does it worth anything after all? ??? :'(
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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #17 on: October 01, 2011, 03:32:06 AM »
Lukor: http://forum.avast.com/index.php?topic=83234.msg694214#msg694214
I'll send another one. Tech.Memory.Dump4b.7z

What's weird: each time, a different driver. Now ntkrpamp.exe? ???
« Last Edit: October 01, 2011, 04:34:06 PM by Tech »
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Offline iroc9555

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #18 on: October 01, 2011, 02:54:49 PM »
Tech.

I feel your pain.

You may have done this, but I have to tell you since your comp was fine and suddenly started to BSOD. A year or so ago my sister┬┤s comp started to BSOD because of Avast, and then it was a bunch of different files doing the BSOD. If Avast was not in the PC, it was OK, well it turned out to be one bad memory stick. I believe you said in one of your post that was BSOD under stress.

My penny.

Hope it helps some.
Hernan.
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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #19 on: October 04, 2011, 03:03:21 PM »
Also asking for help here: http://forums.bluecoat.com/viewtopic.php?f=13&t=12292
An email was sent to Lukas.
Also, another BSOD if I return back K9. Tech.Memory.Dump.K9.7z
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Offline lukor

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #20 on: October 04, 2011, 04:29:31 PM »
Hello Tech, I have looked into your dumps. They have not much in common. Certainly they don't have any connection with the links you've posted (regarding some crashes in aswsp.sys). The crash types are always different, DRIVER_IRQL_NOT_LESS_OR_EQUAL, PFN_LIST_CORRUPT, MULTIPLE_IRP_COMPLETE_REQUESTS, KERNEL_MODE_EXCEPTION_NOT_HANDLED, APC_INDEX_MISMATCH.

In almost all crashes there is a driver on the stack with the name nbdrv.sys. Searching on google suggests it might be part of NetBalancer driver from SeriousBit.

Could you please try to uninstall this product to test if that makes any change?

Thanks.
Lukas.

Offline pk

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #21 on: October 04, 2011, 04:42:53 PM »
there was also a K9 related crash...

Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #22 on: October 05, 2011, 01:12:11 PM »
In almost all crashes there is a driver on the stack with the name nbdrv.sys. Searching on google suggests it might be part of NetBalancer driver from SeriousBit.
You're right. I had it installed. I've disabled... oh, sorry, I've forgotten that disable is not enough. I'll uninstall it and check.
I'm managing the K9 one with their support team (by email).
Thanks.

I've curious about why is happening each time a different thing...
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Offline lukor

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #23 on: October 05, 2011, 03:26:43 PM »
A large percentage of bugs is not easily reproducible, most exhibits it self as random behavior. This is probably the case on your computer as well. Someone, some driver, is corrupting the system's structures or memory and since it is probably random (uninitialized pointer or something like that) it hits every time different part of the system.

Or maybe something else.  :P

The stacks were all more or less connected to some networking operations, so we might guess that the bug is close to the network.


Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #24 on: October 05, 2011, 05:12:21 PM »
The stacks were all more or less connected to some networking operations, so we might guess that the bug is close to the network.
I'm quite sure of that. In the first post I've pointed to Firefox Tweak addon (network settings) or VirtualBox or K9. I'm waiting for the K9 team to say if I can reinstall K9 to test.
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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #25 on: October 06, 2011, 02:09:57 AM »
In almost all crashes there is a driver on the stack with the name nbdrv.sys. Searching on google suggests it might be part of NetBalancer driver from SeriousBit.
You're right. I had it installed. I've disabled... oh, sorry, I've forgotten that disable is not enough. I'll uninstall it and check.
I'm managing the K9 one with their support team (by email). I'm waiting for their input to go further ::)
Thanks.

I've curious about why is happening each time a different thing...
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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #26 on: October 13, 2011, 10:54:28 PM »
I've reinstalled K9. Next second boot, the computer start to behave strange... freezing...
Then a BSOD of tdx.sys.
I'm right now uploading a full dump to them.

Lukor, can you analyze it too? Can you discover why K9 is "probably" conflicting with AIS?
Should I upload it (17 pieces of 50Mb).
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Offline lukor

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #27 on: October 14, 2011, 10:42:18 AM »
Interesting, please upload.

Edit: Tech, the NetBalancer driver is uninstalled? It is little strange, since you were using K9 for quite some time.
« Last Edit: October 14, 2011, 10:45:00 AM by lukor »

Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #28 on: October 14, 2011, 02:27:09 PM »
Interesting, please upload.

Edit: Tech, the NetBalancer driver is uninstalled? It is little strange, since you were using K9 for quite some time.
I'll start uploading 18 files starting with my name. 1-17 are last BSOD. One single, the last, is a dump of the K9 driver.
The NetBalancer application was fully removed. The driver is not there anymore as per Autoruns.
Thanks Lukor.
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Offline Lisandro

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Re: [6.0.1289] BSOD of aswFW.sys and browsing speed degration
« Reply #29 on: October 16, 2011, 10:47:02 PM »
Uploaded the files and now waiting here and at K9 to know what wrong between avast and K9.
Lukor, when you can, don't let me down :)
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