(Resolved)Windows xp infected!!(Resolved)

[essexboy]

Ensure your online passwords are changed to a more secure length please

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [Binary data over 100 bytes]
  IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
  O2 - BHO: (no name) - Disabled:{02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
  O2 - BHO: (no name) - Disabled:{B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No CLSID value found.
  O2 - BHO: (no name) - Disabled:{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
  O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} Reg Error: Value error. (Reg Error: Key error.)
  O16 - DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} http://www-cdn.freerealms.com/gamedata/plugins/1.0.3.93/FreeRealmsInstaller.cab?v=1038 (Reg Error: Value error.)
  O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab (Reg Error: Key error.)
  O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
  O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No CLSID value found.
  O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - shell32.dll File not found
  [2011/09/17 17:49:22 | 000,054,016 | ---- | M] () -- C:\WINDOWS\System32\drivers\xtilvinl.sys
  [2011/09/17 17:28:59 | 000,000,046 | ---- | M] () -- C:\WINDOWS\twps
  
  :Files
  ipconfig /flushdns /c
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [EMPTYFLASH]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:

Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop *

 IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.
  
• Accept the disclaimer and allow to update if it asks

• When finished, it shall produce a log for you.
• Please include the C:\ComboFix.txt in your next reply.[/b]
  

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

[Coolmario88]

The computer is running a little faster than it was yesterday.

Thanks essexboy

Edit: Internet Explorer's Level was put at a stronger level.. we changed it back to the default level on all zones..  is that ok?

Edit: My dad logged into his e-mail  about 9:00 pm last night. after avast and malwarebytes' stopped detecting stuff. (He check it after I activated the trail in mbam.  is his password safe? I should change my password on the forum.

[essexboy]

Yes the IE settings should suffice

Again prudence would suggest changing passwords to be on the safe side

What other problems are you experiencing ?

[Coolmario88]

Yes the IE settings should suffice

Again prudence would suggest changing passwords to be on the safe side

What other problems are you experiencing ?

None as of right now its working like it did about 3 days ago.

[essexboy]

Pop back tomorrow and if all is OK I will remove my tools and tidy you up 

[Coolmario88]

Everything on the computer is still runnning okay

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [purity]
  [emptytemp]
  [EMPTYFLASH]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[Coolmario88]

Ok, I am making another OTL log like you asked above but i didn't see it.  Also How do i remove Combofix?  Also Thanks for telling me about the Filehippo updater

Edit: Here is OTL log and combofix log from C:\ComboFix.txt  sorry I didn't post them after you asked for them.. I read the post but I didn't see where you asked for them. Also as of right now i have OTL removed

[Coolmario88]

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Do you mean run OTL on a full scan or leave the computer on for 24 hours?

[essexboy]

No just use the computer as normal

I forgot to uninstall combofix

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall
   (Notice the space between the "x" and "/")
  then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

[Coolmario88]

I downloaded the stand alone file of Filehippo update checker and tried running it and got this error (see pic)  any idea on how i can get the update checker to work?

Edit: Thank you once again essexboy

[Pondus]

run Windows update and see if there are any Microsoft .NET Framework updates

[Coolmario88]

run Windows update and see if there are any Microsoft .NET Framework updates

I always try to run windows update but It says it fails to update.   (But on my windows 7 pc filehippo and windows update works fine )

[Coolmario88]

I considering this topic as Resolved

[essexboy]

There is a small MSFixit that will resolve windows update problems - I usually use the aggressive mode

http://support.microsoft.com/kb/971058